Question 1

Do you offer healthier snack and drink options?

Accepted Answer

We’re here to help at Rocky Mountain Vending! contact us us through these convenient options:

Online Options:

Feedback/Issues: Use our Comments page.
Inquiries: Visit our get in touch-us/" target="_blank" rel="noopener">Contact Us page.
Quick Help: Try the chat widget on our website.

Direct Communication:

Text: Message us at +1 (435) 233-9668 for a fast response.
Call: Dial +1 (435) 233-9668 to reach our IVR system.

Note for Vending Issues: Include the last four digits of your credit card to help us resolve transaction problems quickly.

Contact us anytime—we’ll respond as soon as possible!

Question 2

What makes Rocky Mountain Vending different from other vendors?

Accepted Answer

We remotely monitor our vending machines in real-time to keep them fully stocked for you. If a buy vending machines runs low, we’re instantly notified and can schedule a repair services visit to restock it. Plus, we’ll double up on that selection to ensure it doesn’t happen again!

Question 3

Can we get a machine that only accepts cash or only takes cards?

Accepted Answer

Yes! We provide a mix of Traditional Vending and Healthy Vending options. Businesses can customize their product selection to include USDA Smart Snack-compliant options.

Question 4

How long does it take to get a vending machine installed?

Accepted Answer

At Rocky Mountain Vending, we stand out by offering unmatched flexibility. Unlike larger vendors like Coke or Pepsi, we’re not limited to specific brands. This means we can stock any products you want in our machines—whether it’s a diverse range of snacks, drinks, or both. Your vending machine is tailored to meet the unique preferences of your business and customers.

We also bring cutting-edge technology to the table. Our advanced vending management system (VMS) tracks inventory in real-time, ensuring your machines are always stocked with the products you choose. Plus, drop sensors guarantee every transaction is seamless.

Question 5

How do we remove a vending machine if we no longer need it?

Accepted Answer

Our vending machines are equipped to accept both cash and cashless payments, including credit/debit cards and mobile payment options. If you prefer a specific setup, let us know, and we can customize it to fit your needs.

Question 6

Do we need to sign an agreement?

Accepted Answer

The installation process typically takes 1-2 weeks after the initial request, depending on availability. Our team will coordinate with you to schedule a convenient installation time.

Question 7

Do you offer commissions on vending sales?

Accepted Answer

We handle all maintenance and repairs at no cost to your business. Our real-time monitoring system helps us detect potential issues early, and we respond promptly to service requests.

Question 8

What if we don’t have enough employees for a vending machine?

Accepted Answer

If the vending machine belongs to Rocky Mountain Vending, you’ll already know us well! Simply contact us, and we will remove it at no cost to you.

We often receive calls about vending machines that are not ours. To clarify, Rocky Mountain Vending does not have any equipment outside of Utah or beyond the areas of Ogden and Lindon, Utah. If the machine in question is located outside of these areas, it does not belong to us.

If the machine was left by another vendor, please visit our Abandoned Vending Machines page for guidance on how to handle the situation legally in Utah.

If you’re unsure who owns the machine, check for a company sticker with contact details. If there is no contact information, our guide provides next steps for dealing with abandoned equipment.

Question 9

How many vending machines will our business need?

Accepted Answer

Yes, we require a simple agreement to outline responsibilities and ensure smooth operation. The agreement covers machine placement, service expectations, and restocking frequency, but there are no long-term commitments or hidden fees.

Question 10

What kind of training do you provide for your operators?

Accepted Answer

Yes! Depending on your location's sales volume, you may be eligible for a commission from the vending machine profits. We determine commission structures based on product sales and foot traffic. Contact us to discuss commission opportunities for your location.

Question 11

Can we choose what products go in our vending machine?

Accepted Answer

If your business has too few employees for a vending machine to be viable, we have alternative solutions. You may consider subsidizing part of the cost to ensure consistent stocking, or we can provide a smaller machine better suited for lower-traffic locations.

Question 12

Do you rent vending machines?

Accepted Answer

The number of machines we provide depends on your location’s traffic and demand. We assess your needs and install the right number of machines to ensure full coverage without unnecessary excess. If demand increases, we can always add more machines.

Question 13

Do you speak Spanish?

Accepted Answer

Our operators undergo extensive training to ensure top-tier service. Training covers machine operation, troubleshooting, restocking procedures, customer service, and compliance with nutritional guidelines for healthy vending.

01Do you offer healthier snack and drink options?

02What makes Rocky Mountain Vending different from other vendors?

03Can we get a machine that only accepts cash or only takes cards?

04How long does it take to get a vending machine installed?

05How do we remove a vending machine if we no longer need it?

06Do we need to sign an agreement?

07Do you offer commissions on vending sales?

08What if we don’t have enough employees for a vending machine?

09How many vending machines will our business need?

10What kind of training do you provide for your operators?

11Can we choose what products go in our vending machine?

12Do you rent vending machines?

13Do you speak Spanish?