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Rocky Mountain Vending

Service Support

Vending Machine Service Pages

Find public-safe symptom routing, safety checks, diagnostic steps, and parts-category guidance for common vending machine families.

479 service pages
36 manufacturer groups
214 with advanced safety notes

Service pages

479 service pages

High confidenceTechnician safety notes

Common symptoms

Machine completely unresponsiveProduct not dispensingMachine not keeping items cold
Open service page
High confidence

Common symptoms

Display is completely blankProduct fails to dispenseCoin return issues
Open service page
Medium confidenceTechnician safety notes

Common symptoms

Service issue needs review
Open service page
High confidence

Common symptoms

Machine displays 'REMOVE PRODUCT' and will not vendDisplay is completely blank
Open service page
AP (Automated Products)other
Field reviewTechnician safety notes

Common symptoms

Service issue needs review
Open service page
APIsnack
Field review

Common symptoms

Service issue needs review
Open service page
Automatic Productssnack
Medium confidence

Common symptoms

Machine is completely dead or display is blankSpiral does not turn when selection is made
Open service page
Automatic Productscold-drink
High confidenceTechnician safety notes

Common symptoms

Machine shows no signs of lifeCup does not drop before vendingWater does not flow into the cup
Open service page
Automatic Productssnack
High confidenceTechnician safety notes

Common symptoms

Machine completely deadCoins or Bills rejectedProduct fails to vend
Open service page
Automatic Productsother
High confidenceTechnician safety notes

Common symptoms

Machine completely unresponsiveDisplay reads 'CABINET X OUT OF SERVICE'Product fails to dispense
Open service page
Automatic Productssnack
Medium confidenceTechnician safety notes

Common symptoms

Service issue needs review
Open service page
Automatic Productsunknown
Field review

Common symptoms

Internal Temp > 40°FCarousel Does Not RotateBill Validator Rejects Currency
Open service page
Automatic Productsother
High confidenceTechnician safety notes

Common symptoms

Machine Completely DeadProduct Fails to VendTemperature Too Warm
Open service page
Automatic Productsfrozen
High confidenceTechnician safety notes

Common symptoms

Machine Completely UnresponsiveCabinet Temperature Warning / Out of ServiceMotor Error or Failed Vend
Open service page
Automatic Productscold-drink
High confidence

Common symptoms

Scrolling Display Shows 'Out of Order'Selection Panel or Start Button UnresponsiveSpecific Ingredient Not Dispensing
Open service page
Automatic Productscold-drink
High confidence

Common symptoms

Custom Drink Selection Not Working CorrectlyWater Tank Does Not Fill or Overfills
Open service page
Automatic Productscold-drink
High confidenceTechnician safety notes

Common symptoms

Machine Displays 'Out of Order'
Open service page
Automatic Productssnack
High confidenceTechnician safety notes

Common symptoms

Machine Completely UnresponsiveSpirals Rotate Continuously Without StoppingUnable to Set or Check Prices
Open service page
Automatic Productssnack
High confidenceTechnician safety notes

Common symptoms

Machine completely unresponsiveSelection fails to vendCoins or Bills rejected
Open service page
Automatic Productssnack
High confidence

Common symptoms

Coin Changer Display is BlankCoins Not Dispensing
Open service page
Automatic Productsunknown
Field review

Common symptoms

Unpleasant Water TasteLow Water PressureWater Leaks Under Cabinet
Open service page
Field review

Common symptoms

Main Display is BlankMotor Double-Vends SelectionRestricted Water Delivery
Open service page
Automatic Productssnack
High confidenceTechnician safety notes

Common symptoms

Machine has no power / Display is blankPayment accepted but product not dispensed
Open service page
High confidenceTechnician safety notes

Common symptoms

Cup fails to drop or jams in delivery areaCustom select coffee or standard drink tastes incorrectMachine displays 'Out of Order' shortly after vend attempt
Open service page
Automatic Productsunknown
Field review

Common symptoms

Coins Rejected or JammedUnresponsive KeypadProduct Stuck in Delivery
Open service page
Automatic Productscold-drink
High confidenceTechnician safety notes

Common symptoms

Drinks are not hotProduct will not dispenseWater leaking from machine
Open service page
Automatic Productscold-drink
High confidenceTechnician safety notes

Common symptoms

Machine completely unresponsiveCup fails to drop
Open service page
Automatic Productscold-drink
High confidenceTechnician safety notes

Common symptoms

Machine Completely UnresponsiveSelection Switches Not RegisteringAccepts Payment But No Product Dispensed
Open service page
Automatic Productsother
High confidenceTechnician safety notes

Common symptoms

Machine shows no signs of powerProducts are warm or not coolingSelection made but product does not dispense
Open service page
Automatic Productsother
High confidence

Common symptoms

Machine completely deadDisplay is blank or unresponsiveCup or product fails to dispense
Open service page
Automatic Productssnack
High confidenceTechnician safety notes

Common symptoms

Coin Changer Unresponsive or Blank DisplayChanger Displays Out of Service or Warning
Open service page
Automatic Productsother
High confidenceTechnician safety notes

Common symptoms

Spiral Turns But Product Jams / Motor Fails to TurnCoins Failing to Accept or Return
Open service page
Automatic Productsother
Field reviewTechnician safety notes

Common symptoms

Display Shows Nothing or Is BlankProduct Does Not Dispense When SelectedTemperature Too Warm or Too Cold
Open service page
Automatic Productssnack
High confidenceTechnician safety notes

Common symptoms

Machine Completely DeadSelection Does Not Vend
Open service page
Automatic Productsunknown
Field review

Common symptoms

Selection Made but Spiral Does Not RotateMachine Does Not Accept Coins or BillsDisplay is Blank or Shows 'MAKE SELECTION' with Credit
Open service page
Automatic Productscold-drink
High confidenceTechnician safety notes

Common symptoms

Cups Jam or Do Not DispenseWater Does Not HeatIncorrect Ingredient Proportions
Open service page
Automatic Productscold-drink
High confidenceTechnician safety notes

Common symptoms

Machine Completely DeadCup Does Not DropBeverage is Cold or Lukewarm
Open service page
Automatic Productscold-drink
High confidenceTechnician safety notes

Common symptoms

Water Tank Overflowing or LeakingBeverage Strength is IncorrectWater is Not Heating / Cold Drinks
Open service page
Automatic Productssnack
High confidence

Common symptoms

Main Shelf Spiral Jam or Failure to VendGum/Mint Column Dispenses IncorrectlyCoins Rejecting or Not Establishing Credit
Open service page
Automatic Productssnack
High confidenceTechnician safety notes

Common symptoms

Machine completely dead, no lights or displayProducts are warm or not reaching set temperatureMotor error or selection fails to vend
Open service page
Field review

Common symptoms

Machine Completely DeadGFCI Trips ImmediatelyProduct Fails to Deliver
Open service page
BevMaxunknown
Field review

Common symptoms

Picker Cup Position ErrorBill Validator RejectionTotally Unresponsive Unit
Open service page
Cavaliersnack
Field review

Common symptoms

Product Not DispensingRefrigeration Failure
Open service page
CEcold-drink
Field reviewTechnician safety notes

Common symptoms

Service issue needs review
Open service page
Champion Vendingother
Field reviewTechnician safety notes

Common symptoms

Machine Completely Unresponsive
Open service page
Coin Mechanismsother
Field reviewTechnician safety notes

Common symptoms

Coins Will Not Enter Coin CupDoor Does Not Stay OpenNo Power to Machine
Open service page
Field review

Common symptoms

Internal Temperature WarningMotor Turns But No Product VendsCurrency Rejection
Open service page
High confidenceTechnician safety notes

Common symptoms

Machine Completely DeadPayment Not Accepted
Open service page
Craneother
Medium confidence

Common symptoms

Unable to Enter Programming / Supervisor ModeIncorrect Machine Configuration / Tray Errors
Open service page
Cranesnack
Medium confidenceTechnician safety notes

Common symptoms

Display is blank or unresponsiveCoin mechanism error displayedMotor does not vend product
Open service page
Field review

Common symptoms

Warm Cabinet TemperatureMachine Completely UnresponsiveBill Validator Not Accepting Currency
Open service page
Field review

Common symptoms

Machine Completely UnresponsiveProducts Not DispensingInternal Temperature Too High
Open service page
Medium confidenceTechnician safety notes

Common symptoms

Machine Completely DeadDisplay Is BlankMotor Does Not Vend
Open service page
Medium confidenceTechnician safety notes

Common symptoms

Service issue needs review
Open service page
Field review

Common symptoms

False Sold Out ConditionTemperature Out of RangeMotor Over-Rotation
Open service page
Cranecold-drink
High confidenceTechnician safety notes

Common symptoms

Machine Completely DeadPayment System Rejecting Coins or BillsIngredient Not Dispensing
Open service page
Cranecold-drink
High confidenceTechnician safety notes

Common symptoms

Machine Completely UnresponsivePayment Not AcceptedProduct Fails to Dispense
Open service page
Cranecold-drink
High confidence

Common symptoms

Machine Shows No Signs of PowerMain Door Will Not Close or Latch ProperlyInterior Advertising or Display Light is Not Working
Open service page
Field review

Common symptoms

Unresponsive Keypad/DisplayVend Motor StallsFalse Vend Detection
Open service page
Field review

Common symptoms

Display BlankKeypad UnresponsiveCoin Mechanism Jam
Open service page
Cranecoffee
Medium confidenceTechnician safety notes

Common symptoms

Service issue needs review
Open service page
Medium confidenceTechnician safety notes

Common symptoms

Machine Will Not Power UpMotor Fails to Vend Product
Open service page
High confidenceTechnician safety notes

Common symptoms

Machine Completely UnresponsiveProduct Selection Fails to VendProducts Not Cold Enough
Open service page
Field review

Common symptoms

Machine completely deadWarm product temperaturesProduct hangs during vend
Open service page
Craneother
Medium confidenceTechnician safety notes

Common symptoms

Display is blank or unresponsiveProduct selected but not deliveredCabinet temperature too warm or too cold
Open service page
Cranecold-drink
Medium confidenceTechnician safety notes

Common symptoms

Machine Completely Dead — No Lights, No Display, No ResponseProducts Not Cold — Cooling IssueSelection Made But Product Does Not Dispense
Open service page
Cranecold-drink
High confidenceTechnician safety notes

Common symptoms

Machine Completely DeadRefrigeration Not CoolingProduct Not Dispensing
Open service page
Field review

Common symptoms

Warm ProductVend Motor StallingUnresponsive Control Board
Open service page
Field review

Common symptoms

Warm Product TemperatureVend Motor Time-OutDisplay Blank
Open service page
Cranecold-drink
Field reviewTechnician safety notes

Common symptoms

Machine completely dead — no lights, no display, no responseProducts are warm — insufficient coolingSelection made but product does not dispense
Open service page
Medium confidenceTechnician safety notes

Common symptoms

Keypad or Display UnresponsiveProduct Jam / Delivery FailureCredit Card Reader Failure
Open service page
Field review

Common symptoms

Unresponsive Touch TargetsCredit Card Read FailureLarge Bill Rejection
Open service page
Field review

Common symptoms

Unresponsive Touch ScreenBlank DisplayCashless Reader Offline
Open service page
Medium confidenceTechnician safety notes

Common symptoms

Machine Completely DeadDisplay Blank or FlickeringMotor Will Not Vend Product
Open service page
High confidenceTechnician safety notes

Common symptoms

Machine completely unresponsiveScreen is blank or unresponsiveProduct fails to dispense
Open service page
Field review

Common symptoms

Unresponsive Touch ScreenMotor Rotates But No Product DispensedComplete Power Loss
Open service page
High confidenceTechnician safety notes

Common symptoms

Payment Not AcceptedProduct Stuck in Delivery Area
Open service page
Cranesnack
High confidenceTechnician safety notes

Common symptoms

Machine Shows No Signs of PowerRefrigeration System Not CoolingProduct Will Not Dispense
Open service page
Cranesnack
Field reviewTechnician safety notes

Common symptoms

Machine Completely DeadCustomer Display Is BlankProducts Are Not Cold Enough
Open service page
Dixie-Narcocold-drink
Medium confidenceTechnician safety notes

Common symptoms

Service issue needs review
Open service page
Dixie-Narcocold-drink
Field reviewTechnician safety notes

Common symptoms

Machine Has No PowerMachine Not Cooling ProperlyProduct Will Not Vend
Open service page
Dixie-Narcocold-drink
Medium confidenceTechnician safety notes

Common symptoms

Service issue needs review
Open service page
Dixie-Narcocold-drink
Medium confidenceTechnician safety notes

Common symptoms

Service issue needs review
Open service page
Dixie-Narcoother
High confidenceTechnician safety notes

Common symptoms

Elevator fails to deliver productWater leaking from the base of the machine
Open service page
Dixie-Narcocold-drink
Medium confidenceTechnician safety notes

Common symptoms

Machine has no powerCoins are not being acceptedDisplay is blank or showing partial segments
Open service page
Dixie-Narcocold-drink
Medium confidenceTechnician safety notes

Common symptoms

Unit Not CoolingMachine Has No PowerProduct Will Not Vend
Open service page
Dixie-Narcocold-drink
Medium confidenceTechnician safety notes

Common symptoms

Service issue needs review
Open service page
Dixie-Narcocold-drink
High confidenceTechnician safety notes

Common symptoms

Display is Blank or UnresponsiveSelection Buttons Unresponsive
Open service page
Dixie-Narcocold-drink
Medium confidenceTechnician safety notes

Common symptoms

Machine Completely DeadProduct Not Cold EnoughProduct Will Not Dispense From a Specific Selection
Open service page
Dixie-Narcocold-drink
Medium confidence

Common symptoms

Machine Completely DeadDisplay Blank or Not Showing InformationProducts Not Cold Enough
Open service page
Field review

Common symptoms

Machine fails to vend productCoins jamming in insert chuteCondensation or fogging on glass
Open service page
Field review

Common symptoms

Excessive Condensation on GlassProduct Fails to DispenseWarm Product Temperature
Open service page
Field review

Common symptoms

Blank or Unresponsive DisplayCard Reader IgnoredMachine Trips Breaker
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Dixie-Narcounknown
Field review

Common symptoms

Machine completely unresponsiveDisplay blank but interior lights workMotor spins continuously or stalls
Open service page
Dixie-Narcounknown
Field review

Common symptoms

Machine Powers On But Display Is BlankCoins Jamming in Insert ChuteDoor Fails to Close or Align Properly
Open service page
Dixie-Narcounknown
Field review

Common symptoms

Coins Immediately ReturnedUnresponsive Selection ButtonsDoor Fails toLatch
Open service page
Dixie-Narcounknown
Field review

Common symptoms

Machine Completely UnresponsiveDisplay Shows Error CodeProduct Dispenses but Motor Keeps Running
Open service page
Dixie-Narcounknown
Field review

Common symptoms

Completely UnresponsiveWarm Product TemperatureSelection Fails to Vend
Open service page
Dixie-Narcounknown
Field review

Common symptoms

Warm ProductCompressor SilenceProduct Delivery Failure
Open service page
Dixie-Narcounknown
Field review

Common symptoms

Compressor Fails to StartMemory Loss on Power OutageCard Reader Unresponsive
Open service page
Dixie-Narcounknown
Field review

Common symptoms

Machine Completely UnresponsiveDoor Lock Will Not ReleaseWarm Product
Open service page
Dixie-Narcounknown
Field review

Common symptoms

Unresponsive Control BoardCoin Mechanism RejectionInadequate Cooling
Open service page
Dixie-Narcounknown
Field review

Common symptoms

Machine Completely UnresponsiveWarm Product TemperaturesPayment Rejection or No Credit
Open service page
Dixie-Narcounknown
Field review

Common symptoms

Completely UnresponsivePayment Not AcceptedProduct Not Dispensing
Open service page
Dixie-Narcounknown
Field review

Common symptoms

Coin Insert JamSelection Button UnresponsiveInterior Lights Not Illuminating
Open service page
Dixie-Narcounknown
Field review

Common symptoms

Machine completely unresponsiveCoin entry blocked or jammedProduct fails to vend
Open service page
Dixie-Narcounknown
Field review

Common symptoms

Coins JammingDoor Handle FailureSelection Unresponsive
Open service page
Dixie-Narcounknown
Field review

Common symptoms

Machine fails to accept physical currencyVending selections are completely unresponsiveMerchandise display lighting is dark
Open service page
Dixie-Narcounknown
Field review

Common symptoms

Coins Jamming in ChuteDisplay Lights Not WorkingMain Door Will Not Latch
Open service page
Dixie-Narcounknown
Field review

Common symptoms

Coins Jamming in ChuteMain Door Drags or SagsDark Product Display
Open service page
Dixie-Narcounknown
Field review

Common symptoms

Coins Jamming in InsertUnresponsive Selection ButtonsDisplay Lighting Flickering
Open service page
Dixie-Narcounknown
Field review

Common symptoms

Coin Jam or RejectionUnresponsive Selection ButtonsProduct Hangs in Discharge Chute
Open service page
Dixie-Narcounknown
Field review

Common symptoms

Coins jamming in entry slotUnresponsive selection buttonsVended product caught in port
Open service page
Dixie-Narcounknown
Field review

Common symptoms

Coins Falling ThroughUnresponsive Selection ButtonsWarm Product
Open service page
Dixie-Narcounknown
Field review

Common symptoms

Completely UnresponsiveControl Board ErrorsVending Mechanism Jam
Open service page
Dixie-Narcounknown
Field review

Common symptoms

All Coins RejectedAll Bills RejectedIncorrect Change Dispensed
Open service page
Dixie-Narcounknown
Field review

Common symptoms

All Coins RejectedAll Bills RejectedIncorrect Change Dispensed
Open service page
Dixie-Narcounknown
Field review

Common symptoms

Coin Acceptor Rejecting All CoinsBill Acceptor Rejecting All BillsIncorrect Change Dispensed
Open service page
Dixie-Narcounknown
Field review

Common symptoms

Machine Completely DeadCoins Continuously RejectedBills Not Accepted
Open service page
Dixie-Narcounknown
Field review

Common symptoms

Completely UnresponsiveAll Coins RejectedAll Bills Rejected
Open service page
Dixie-Narcounknown
Field review

Common symptoms

Machine completely deadEvaporator freezing overSweating on exterior door
Open service page
Dixie-Narcounknown
Field review

Common symptoms

Completely UnresponsiveAll Bills RejectedAll Coins Rejected
Open service page
Dixie-Narcounknown
Field review

Common symptoms

All Coins RejectedAll Bills RejectedIncorrect Change Dispensed
Open service page
Dixie-Narcounknown
Field review

Common symptoms

Compressor Will Not StartIce Accumulation on EvaporatorCondensation on Glass Door
Open service page
Dixie-Narcounknown
Field review

Common symptoms

Compressor Fails to StartCompressor Runs ContinuouslyIce Accumulation on Evaporator
Open service page
Dixie-Narcounknown
Field review

Common symptoms

Completely UnresponsiveDisplay Readout Blank or GarbledProduct Selection Fails
Open service page
Dixie-Narcounknown
Field review

Common symptoms

Product Jam in Delivery PortDisplay Reads Error or BlankDoor Hinge Binding
Open service page
Dixie-Narcounknown
Field review

Common symptoms

Coins Jamming at InsertUnresponsive Selection ButtonsProduct Fails to Drop
Open service page
Dixie-Narcounknown
Field review

Common symptoms

Selection Button Fails to VendCoins Jamming in InsertMain Door Hinge Binding
Open service page
Dixie-Narcounknown
Field review

Common symptoms

Unresponsive Selection ButtonsCoin Jam or RejectionDark Merchandising Display
Open service page
Dixie-Narcounknown
Field review

Common symptoms

Coins Jamming in InsertProduct Fails to VendUnresponsive Selection Buttons
Open service page
Dixie-Narcounknown
Field review

Common symptoms

Coins immediately rejectedSelection buttons unresponsiveMachine vends incorrect product
Open service page
Dixie-Narcounknown
Field review

Common symptoms

Inserted Coins JammingDisplay Completely BlankProducts Stuck in Chute
Open service page
Dixie-Narcounknown
Field review

Common symptoms

T-Handle Lock JammedUnresponsive Selection ButtonsProducts Stuck in Delivery Chute
Open service page
Dixie-Narcounknown
Field review

Common symptoms

Coins Jamming in InsertUnresponsive Selection ButtonsIntermittent Door Harness Connection
Open service page
Field review

Common symptoms

Coins JammingProduct Dropped but Not RetrievedUnresponsive Selection Buttons
Open service page
Field review

Common symptoms

Compressor Fails to EngageElevated Internal TemperatureColumn Fails to Vend
Open service page
Field review

Common symptoms

Machine Completely DeadWarm Product InteriorDisplay Error Code
Open service page
Field review

Common symptoms

Machine Not CoolingOut of Service DisplayCompressor Fails to Activate
Open service page
Field review

Common symptoms

Completely Dead UnitDoor Lock Will Not ReleaseAll Coins Rejected
Open service page
Dixie-Narcounknown
Field review

Common symptoms

Completely Blank DisplayStuck Vend MotorGarbled or Partial Display
Open service page
Dixie-Narcounknown
Field review

Common symptoms

Completely DeadDisplay BlankColumn Not Dispensing
Open service page
DS Vendingunknown
Field review

Common symptoms

Machine Not CoolingCompressor Will Not StartSelection Will Not Vend
Open service page
DS Vendingunknown
Field review

Common symptoms

Picker Fails to Reach SelectionCoins Jamming at InsertProduct Dropped During Transit
Open service page
DS Vendingunknown
Field review

Common symptoms

Main Door SaggingWater Leaking into CabinetBill Validator Jams
Open service page
DS Vendingunknown
Field review

Common symptoms

Unresponsive DisplayCoins Jamming in ChuteDark Product Display
Open service page
Field review

Common symptoms

Complete Power FailureWarm Product TemperatureCoins Falling Through
Open service page
DS Vendingunknown
Field review

Common symptoms

Machine Completely UnresponsiveProducts Failing to VendFalse Sold Out Indication
Open service page
DS Vendingunknown
Field review

Common symptoms

Machine Completely DeadProduct Vend Stuck in ElevatorCoins Not Registering
Open service page
DS Vendingunknown
Field review

Common symptoms

Can Wedge During VendDouble Vend OccurrenceFalse Sold Out Reading
Open service page
DS Vendingunknown
Field review

Common symptoms

Flashing Decimal on DisplayUnresponsive Selection ButtonsIncorrect Column Dispenses
Open service page
Field review

Common symptoms

Health Timer ErrorRobot Homing FailureProduct Drops During Delivery
Open service page
Generic Vending Corpsnack
Field review

Common symptoms

Service issue needs review
Open service page
Field reviewTechnician safety notes

Common symptoms

Machine Completely Dead — No Lights, No Display, No ResponseProducts Are Warm — Not Cooling ProperlyProduct Will Not Vend When Selected
Open service page
GPLsnack
High confidenceTechnician safety notes

Common symptoms

Machine Shows No Signs of PowerProduct Fails to Vend
Open service page
GPLother
High confidenceTechnician safety notes

Common symptoms

Controller Display Indicates FaultUnit Fails to Power On
Open service page
GPLunknown
Field review

Common symptoms

Cans are warmMachine does not vendCoin mechanism rejects valid coins
Open service page
GPLcold-drink
Medium confidenceTechnician safety notes

Common symptoms

Service issue needs review
Open service page
GPLother
Field reviewTechnician safety notes

Common symptoms

Machine Completely DeadCabinet Not Cooling ProperlyProduct Not Dispensing
Open service page
GPLunknown
Field review

Common symptoms

Unresponsive KeypadMemory or Initialization ErrorInaccurate Drink Ratios
Open service page
GPLcold-drink
High confidence

Common symptoms

Green Display is Not LitUnit Will Not Take MoneyScrolling Error Message
Open service page
GPLsnack
Medium confidenceTechnician safety notes

Common symptoms

Display is blank or unresponsiveCoins not accepted or recognizedSelection does not vend product
Open service page
GPLcombo
Medium confidenceTechnician safety notes

Common symptoms

Machine is completely unresponsiveProduct does not dispense from selected positionPayment device does not accept or register payments
Open service page
Field review

Common symptoms

Completely UnresponsiveCooling FailureSystem Errors on Boot
Open service page
Field review

Common symptoms

shattered or loose door glassDark product display areaDoor fails to stay closed
Open service page
GPLunknown
Field review

Common symptoms

Completely Unresponsive UnitBlank or Flickering Message DisplayTray Fails to Lock into Operating Position
Open service page
GPLunknown
Field review

Common symptoms

Machine Completely UnresponsiveDisplay Blank or GarbledVending Fails on Specific Selection
Open service page
Field review

Common symptoms

Door Fails to LatchKey Spins FreelyCoins Jam in Return
Open service page
Field review

Common symptoms

Complete Power LossDoor Closure GapCash Vault Access Failure
Open service page
GPLunknown
Field review

Common symptoms

Completely UnresponsiveWarm Product TemperaturesCoins Not Registering
Open service page
GPLunknown
Field review

Common symptoms

Door Fails to LatchCoin Return JamAesthetic Trim Peeling
Open service page
GPLunknown
Field review

Common symptoms

Unit Entirely InactiveProduct Fails to DispenseInternal Temperature Too Warm
Open service page
GPLunknown
Field review

Common symptoms

Machine completely unresponsiveMerchandiser is warm insideCoins rejected or jamming
Open service page
GPLunknown
Field review

Common symptoms

Door Will Not Close or LatchCoins Jam or Do Not ReturnTrim Panel Loose or Missing
Open service page
Field review

Common symptoms

Machine Rocks or VibratesCoins Not AcceptedDoor Fails to Secure
Open service page
GPLunknown
Field review

Common symptoms

Machine Door Fails to LockLoose Exterior TrimHandle Mechanism Feels Stripped
Open service page
GPLother
High confidenceTechnician safety notes

Common symptoms

Service issue needs review
Open service page
Field review

Common symptoms

Completely DeadDisplay Blank but Lights OnContinuous Cooling
Open service page
Field review

Common symptoms

Incorrect Price DisplayedPrice Roll SlippageLoading Door Misalignment
Open service page
Field review

Common symptoms

Beverage Tastes Weak or OffNo Water DispensingMachine Completely Unresponsive
Open service page
GPLunknown
Field review

Common symptoms

Product Fails to VendMachine Not Accepting PaymentPerishable Food Spoiling
Open service page
GPLunknown
Field review

Common symptoms

Machine Completely UnresponsivePoor Beverage QualityWater Flow Issues
Open service page
Field review

Common symptoms

Beverage tastes weak or wateryWater leaking from bottomMachine does not heat water
Open service page
GPLunknown
Field review

Common symptoms

Beverage Temperature Too LowWeak or Missing IngredientUnresponsive Keypad
Open service page
GPLunknown
Field review

Common symptoms

Beverage Dispenses WeakNo Water FlowUnresponsive Keypad
Open service page
Field review

Common symptoms

Payment Insertion IgnoredWeak or No Product DispenseCold Beverage Served
Open service page
GPLunknown
Field review

Common symptoms

Beverage is cold or not heatingWater does not flow into the cupBill validator not accepting cash
Open service page
GPLunknown
Field review

Common symptoms

Coin Rejection or JammingBeverage Tastes Weak or WateryDoor Fails to Latch
Open service page
Field review

Common symptoms

Beverage vends coldNo cup dispensedWeak or watery drink
Open service page
GPLunknown
Field review

Common symptoms

Unit Fails to Power OnIntermittent Power or Receptacle TrippingCompressor Overheating or Inadequate Cooling
Open service page
GPLother
Medium confidenceTechnician safety notes

Common symptoms

Service issue needs review
Open service page
GPLother
High confidenceTechnician safety notes

Common symptoms

Machine completely unresponsiveSelection fails to vendRefrigeration not cooling properly
Open service page
GPLunknown
Field review

Common symptoms

Coins jamming in insertProduct stuck in delivery boxCondensation on glass
Open service page
GPLunknown
Field review

Common symptoms

Unresponsive KeypadBlank Main DisplayCoin Jam or Rejection
Open service page
GPLunknown
Field review

Common symptoms

Product Fails to VendCoin Mechanism Rejects Valid CoinsIncorrect Pricing
Open service page
GPLunknown
Field review

Common symptoms

Completely Dead UnitCoin Mechanism UnresponsiveDisplay Reads Error Code
Open service page
GPLunknown
Field review

Common symptoms

Scale Deposits in Hot WaterWater Leak at Filter HeadLow Water Flow Rate
Open service page
GPLcold-drink
Medium confidence

Common symptoms

Service issue needs review
Open service page
GPLcold-drink
High confidence

Common symptoms

Beverage Does Not DispensePayment Not Accepted
Open service page
Medium confidenceTechnician safety notes

Common symptoms

Service issue needs review
Open service page
Medium confidenceTechnician safety notes

Common symptoms

Machine Completely DeadTray Will Not Vend ProductsPayment System Not Accepting Bills or Cards
Open service page
Medium confidenceTechnician safety notes

Common symptoms

Machine has no powerProduct will not dispense from a selectionPayment not accepted
Open service page
HBAcold-drink
Medium confidence

Common symptoms

Scale or Calcium Buildup in Water SystemInstalled Water Filter Not Preventing ScaleWater Filter Retrofit Installation Needed
Open service page
High confidence

Common symptoms

Lock Fails to Respond to Remote CommandsLocal Lock Status LED Error
Open service page
Lancesnack
Medium confidence

Common symptoms

Bill Validator Rejecting Bills
Open service page
High confidence

Common symptoms

Bill Validator Rejecting All BillsBill Jam in Validator
Open service page
MEI Conluxother
Field reviewTechnician safety notes

Common symptoms

Valid Coins RejectedCoin Jam in Validator
Open service page
Merchantother
Medium confidence

Common symptoms

Motor Configuration Error
Open service page
Merchantother
High confidence

Common symptoms

Coin Return JamProduct Fails to Vend (Snack)
Open service page
Field reviewTechnician safety notes

Common symptoms

Machine Completely UnresponsiveDisplay Is Blank or FlickeringPayment Accepted but Product Does Not Dispense
Open service page
Merchantother
Medium confidence

Common symptoms

Displayed Motor Configuration Error
Open service page
Field review

Common symptoms

Coin Mechanism InoperativeBill Validator Rejecting Valid CurrencyIntermittent Power Loss
Open service page
Field review

Common symptoms

Spiral Turns Without DispensingMachine Not CoolingPayment Validation Failure
Open service page
Field review

Common symptoms

Coins Rejected or JammedDoor Drifts Open or ClosedBill Validator Unresponsive
Open service page
Merchantunknown
Field review

Common symptoms

Unresponsive KeypadMotor Stalls on VendChange Not Dispensed
Open service page
Field review

Common symptoms

Machine Completely UnresponsivePayment RejectionOuter Door Trim Loose
Open service page
National Vendorsother
Field reviewTechnician safety notes

Common symptoms

Elevator Fails to Deliver ProductDisplay is Blank
Open service page
Otherunknown
Field review

Common symptoms

No Water DispensingReduced Water FlowInternal Water Pooling
Open service page
Otherunknown
Field review

Common symptoms

Poor Water TasteLow Water FlowExternal Water Leak
Open service page
Otherunknown
Field review

Common symptoms

Unpleasant Beverage TasteLow Hot Water VolumeInternal Water Pooling
Open service page
Otherunknown
Field review

Common symptoms

Spiral Turns But No Product FallsBill Validator Not Accepting CurrencyMachine Displays Sold Out When Full
Open service page
Otherunknown
Field review

Common symptoms

Cans not cooling properlyCoins not accepted or jammingVend cycle fails to deliver product
Open service page
Otherunknown
Field review

Common symptoms

Product Fails to VendGuaranteed Delivery False TriggersBill Validator Rejects Valid Currency
Open service page
Otherunknown
Field review

Common symptoms

Weak or Watery Cappuccino'Use Correct Change' Persistent MessageNo Product Flow (Soluble)
Open service page
Field review

Common symptoms

Completely Dead UnitUnresponsive KeypadCoin Jam or Validator Error
Open service page
Otherunknown
Field review

Common symptoms

Complete Coin RejectionImproper Beverage StrengthIncorrect Water Volume
Open service page
Medium confidence

Common symptoms

Service issue needs review
Open service page
Otherunknown
Field review

Common symptoms

Warm Product or No CoolingVend Motor Runs but No Product DispensesCoins Jamming or Rejecting
Open service page
Otherunknown
Field review

Common symptoms

Shelf Fails to TiltProducts Jam in SpiralValid Coins Rejected
Open service page
Field review

Common symptoms

Machine Not CoolingCoins JammingProduct Fails to Dispense
Open service page
Field review

Common symptoms

Product Fails to EjectWarm Product TemperatureCoin Rejection
Open service page
Otherunknown
Field review

Common symptoms

Machine Completely DeadDoor Sagging or MisalignedCosmetic Panel Detachment
Open service page
Otherunknown
Field review

Common symptoms

Machine Completely UnresponsiveIntermittent Power DropoutsDoor Misalignment or Binding
Open service page
Otherunknown
Field review

Common symptoms

Cans are warmProduct freezesCoins rejected
Open service page
Otherunknown
Field review

Common symptoms

Warm ProductCompressor SilentVend Jam
Open service page
Field review

Common symptoms

Selection Not DispensingPersistent 'Use Exact Change' MessageKeypad Unresponsive or Beeping
Open service page
Otherunknown
Field review

Common symptoms

Machine Completely DeadProduct Fails to VendIncorrect Pricing or Free Vending
Open service page
Field review

Common symptoms

Warm ProductCoin RejectionMotor Buzzes Without Vend
Open service page
Field review

Common symptoms

Product Jams or Incomplete VendMachine Not Cooling ProperlyCoin Mech Not Accepting Coins
Open service page
Field review

Common symptoms

Warm ProductBottle Hangs in ColumnCard Reader Unresponsive
Open service page
Field review

Common symptoms

Compressor OverheatingUnresponsive Dual DisplaysProducts Jammed in Column
Open service page
Otherunknown
Field review

Common symptoms

Machine Unresponsive to Supervisor CodeCard Reader Fails to CommunicateProduct Sold Out Without Vend
Open service page
Otherother
Field reviewTechnician safety notes

Common symptoms

Machine Completely UnresponsiveProduct Will Not VendDisplay Blank or Malfunctioning
Open service page
Otherunknown
Field review

Common symptoms

Door Sagging or MisalignedCondensation on GlassCoins Jamming in Mechanism
Open service page
Field review

Common symptoms

Machine UnresponsiveProduct Stuck in HelixInventory Spoilage
Open service page
Otherunknown
Field review

Common symptoms

Unresponsive Service ModeCoin Count MismatchValid Bill Rejection
Open service page
Otherother
Field reviewTechnician safety notes

Common symptoms

Machine Will Not Power OnMachine Not Cooling ProperlyProduct Does Not Dispense
Open service page
Otherunknown
Field review

Common symptoms

Cans are warmCoins falling throughProduct jams in column
Open service page
Otherunknown
Field review

Common symptoms

Cosmetic Panel DamageUnresponsive Service ControlsFluid Leak in Cabinet
Open service page
Otherunknown
Field review

Common symptoms

Completely UnresponsiveMain Display Blank but Interior Light OnCooling System Will Not Engage
Open service page
Field review

Common symptoms

Machine completely unresponsiveDoor swinging open or closed on its ownCoins rejected or not recognized
Open service page
Field review

Common symptoms

Dim or Unlit DisplayVending Window Appears DirtyProduct Fails to Vend
Open service page
Otherunknown
Field review

Common symptoms

Product Fails to DispenseCoin Jam or RejectDisplay or Lighting Out
Open service page
Field review

Common symptoms

Weak or Rushed ExtractionDark or Unresponsive DisplayFunds Accepted but No Vending Cycle
Open service page
Field review

Common symptoms

Unresponsive DisplayWarm Product TemperaturePayment Device Silent
Open service page
Field review

Common symptoms

Thawing ProductsProduct Fails to VendEvaporator Ice Buildup
Open service page
Field reviewTechnician safety notes

Common symptoms

Machine Completely UnresponsiveCarousel Does Not RotateProduct Not Dispensing After Payment
Open service page
Otherunknown
Field review

Common symptoms

Beverage Tastes Weak or WateryExterior Trim is Loose or Falling OffMachine Fails to Power On
Open service page
Otherunknown
Field review

Common symptoms

Door Fails to SecureKey Will Not TurnCoin Entry Obstruction
Open service page
Otherunknown
Field review

Common symptoms

Bill RejectionBills Not StackingUnit Unresponsive
Open service page
Otherunknown
Field review

Common symptoms

Exact Change Indicator PersistentMake Another Selection ErrorInitialization Stall
Open service page
Otherunknown
Field review

Common symptoms

Machine Completely DeadIntermittent Power LossDisplay Blank But Lights Work
Open service page
Otherunknown
Field review

Common symptoms

Completely Dead MachineUnresponsive KeypadProduct Fails to Vend
Open service page
Otherunknown
Field review

Common symptoms

Selection Will Not VendMachine Completely DeadProduct Temperature Too Warm
Open service page
Otherunknown
Field review

Common symptoms

Completely UnresponsiveWarm ProductDisplay Error Code
Open service page
Otherunknown
Field review

Common symptoms

Machine Not CoolingEvaporator Frost Build-upCompressor Will Not Start
Open service page
Otherunknown
Field review

Common symptoms

Complete Power FailureIntermittent Power GlitchesData Communication Failure
Open service page
Otherunknown
Field review

Common symptoms

Complete Power FailureUnresponsive KeypadProduct Jam or Missed Vend
Open service page
Otherunknown
Field review

Common symptoms

Machine Completely UnresponsiveCoins Falling to ReturnBills Rejected or Not Recognized
Open service page
Otherother
Field reviewTechnician safety notes

Common symptoms

Machine has no powerDisplay shows error or unexpected messageProduct will not dispense after payment
Open service page
Otherunknown
Field review

Common symptoms

Compressor Fails to EngageElevated Internal Cabinet TemperatureProduct Selection Fails to Dispense
Open service page
Otherunknown
Field review

Common symptoms

Complete Power LossUnresponsive Logic BoardCoin Entry Blocked
Open service page
Otherunknown
Field review

Common symptoms

Unresponsive Keypad ButtonsUnintended Free VendingCoin Payout Failure
Open service page
Otherunknown
Field review

Common symptoms

Complete Power FailureUnresponsive ControllerIntermittent Software Lockups
Open service page
Otherunknown
Field review

Common symptoms

Completely Dead MachineLogic Board FreezeCoin Rejection
Open service page
Othercold-drink
Medium confidence

Common symptoms

Water has poor taste or odorReduced or no water flowLeaking at plumbing fitting or connection
Open service page
Othercold-drink
Medium confidence

Common symptoms

Service issue needs review
Open service page
Otherunknown
Field review

Common symptoms

Machine Completely UnresponsiveProduct Temperature Too WarmCoin Mechanism Rejects Valid Coins
Open service page
Otherunknown
Field review

Common symptoms

Completely UnresponsiveIntermittent Power GlitchesPayment Rejection
Open service page
Field review

Common symptoms

Coins Rejected or JammingError Code on Keypad DisplayBills Not Accepted
Open service page
Otherunknown
Field review

Common symptoms

No Water DispensingInternal Water LeakagePoor Water Quality or Taste
Open service page
Otherunknown
Field review

Common symptoms

Product Jam in TrayAuger Motor Not RotatingMachine Dead on Arrival
Open service page
Field reviewTechnician safety notes

Common symptoms

Machine Will Not Power OnDoor Does Not Close or Lock ProperlyCoins Not Accepted or Rejected Consistently
Open service page
Otherunknown
Field review

Common symptoms

Completely Dead MachineCoin Mechanism UnresponsiveIntermittent Power Resets
Open service page
Field review

Common symptoms

Completely UnresponsiveDisplay Blank but Fans RunCoins Rejected or Not Recognized
Open service page
Field review

Common symptoms

Product Jam in AugeriVEND Sensor FailureIntermittent Power Loss
Open service page
Field review

Common symptoms

Completely Dead UnitCoin Mechanism UnresponsiveController Programming Loss
Open service page
Otherunknown
Field review

Common symptoms

Product Jam During VendCoins Not AcceptedIncorrect Change Given
Open service page
Field review

Common symptoms

Machine Rocks When LoadedDoor Fails toLatch SmoothlyProduct Retrieval Jam
Open service page
Othercold-drink
Field reviewTechnician safety notes

Common symptoms

Machine Shows No Signs of PowerMachine Accepts Payment but Does Not Vend ProductProducts Are Not Cold Enough
Open service page
Othercold-drink
High confidence

Common symptoms

Scale Buildup in Heater TankWater Filter Retrofitting Required
Open service page
Othercold-drink
Medium confidence

Common symptoms

Service issue needs review
Open service page
Othersnack
Field reviewTechnician safety notes

Common symptoms

Machine Completely DeadIncorrect Pricing on SelectionsMotor Does Not Dispense Product
Open service page
Othercold-drink
Field reviewTechnician safety notes

Common symptoms

Machine Completely DeadProducts Not Staying ColdProduct Not Dispensing After Payment
Open service page
Medium confidenceTechnician safety notes

Common symptoms

Service issue needs review
Open service page
Field reviewTechnician safety notes

Common symptoms

Machine Completely DeadDisplay Blank or FlickeringProduct Does Not Vend From One or More Columns
Open service page
Medium confidence

Common symptoms

Service issue needs review
Open service page
Othercold-drink
Field reviewTechnician safety notes

Common symptoms

Machine has no powerDisplay is blank or unresponsiveProduct is not cold enough
Open service page
Field reviewTechnician safety notes

Common symptoms

Machine Shows No Signs of PowerDoor Does Not Close or Seal ProperlyProducts Not Reaching Proper Temperature
Open service page
Otherother
Field reviewTechnician safety notes

Common symptoms

Machine has no powerDoor will not close or seal properlyProduct does not dispense when selected
Open service page
Otherother
Field reviewTechnician safety notes

Common symptoms

Door Delay or Timing ProblemTamper Alert or Security IssuePricing or Tray Configuration Problem
Open service page
Otherunknown
Field review

Common symptoms

Bill RejectionBill JamErratic Diagnostic LED
Open service page
Otherunknown
Field review

Common symptoms

Machine Completely UnresponsiveIntermittent Power or Circuit TrippingPricing Errors or Invalid Coin Signals
Open service page
Otherother
Field reviewTechnician safety notes

Common symptoms

Machine has no powerSliding drawer sticks or jamsMachine not cooling properly
Open service page
Othercold-drink
Field reviewTechnician safety notes

Common symptoms

Machine Completely DeadDisplay Is BlankDoor Does Not Lock Securely
Open service page
Otherunknown
Field review

Common symptoms

Machine Completely DeadDoor Fails to LatchFrequent Circuit Tripping
Open service page
Field reviewTechnician safety notes

Common symptoms

Machine Completely DeadProduct Not DispensingBlank or Garbled Display
Open service page
RMicold-drink
Field reviewTechnician safety notes

Common symptoms

Machine Completely UnresponsiveService Module Will Not CommunicateDrink Strength or Volume Incorrect
Open service page
Field review

Common symptoms

Product Hangs in SpiralMachine Completely DeadWarm Cabinet Interior
Open service page
Roweother
Medium confidence

Common symptoms

Service issue needs review
Open service page
Roweother
Medium confidence

Common symptoms

Error Message DisplayedMachine Out of ServiceHealth Time Expired
Open service page
Rowesnack
Medium confidenceTechnician safety notes

Common symptoms

Machine Completely DeadDisplay Blank or UnreadableSelection Motor Does Not Dispense
Open service page
Field reviewTechnician safety notes

Common symptoms

Machine has no powerDisplay is blank or unresponsiveMachine will not vend product
Open service page
Field reviewTechnician safety notes

Common symptoms

Machine Is Completely DeadProduct Does Not Vend When SelectedProducts Are Warm or Not Cooling
Open service page
Rowesnack
Field reviewTechnician safety notes

Common symptoms

Machine Completely DeadSelection Does Not VendDisplay Is Blank or Garbled
Open service page
Field reviewTechnician safety notes

Common symptoms

Machine Completely DeadDisplay Blank or Not FunctioningProduct Does Not Vend
Open service page
Royal Vendorscold-drink
Field reviewTechnician safety notes

Common symptoms

Unit Is Completely DeadUnit Is Not CoolingDisplay Shows Error or Is Blank
Open service page
Royal Vendorscold-drink
Medium confidenceTechnician safety notes

Common symptoms

Machine Completely Dead — No Lights, No Display, No ResponseMachine Not Cooling — Products WarmVend Motor Does Not Turn — No Product Delivered
Open service page
Royal Vendorscold-drink
High confidenceTechnician safety notes

Common symptoms

Machine Not CoolingDisplay is Blank
Open service page
Royal Vendorscold-drink
Medium confidenceTechnician safety notes

Common symptoms

Product Does Not Vend After PaymentProduct Delivered but Machine Does Not Register SuccessProducts Are Not Cold Enough
Open service page
Royal Vendorscold-drink
Medium confidenceTechnician safety notes

Common symptoms

Service issue needs review
Open service page
Royal Vendorscold-drink
Medium confidenceTechnician safety notes

Common symptoms

Machine Completely DeadDisplay Blank But Machine Has Some PowerProducts Not Cold Enough
Open service page
Royal Vendorscold-drink
High confidenceTechnician safety notes

Common symptoms

Service issue needs review
Open service page
Royal Vendorscold-drink
Medium confidenceTechnician safety notes

Common symptoms

Machine Completely DeadProducts Are WarmMotor Will Not Dispense Product
Open service page
Royal Vendorscold-drink
Field reviewTechnician safety notes

Common symptoms

Machine Completely Dead — No Lights, No Display, No ResponseDisplay Blank or Showing Incorrect InformationProduct Not Dispensing After Selection and Payment
Open service page
Royal Vendorscold-drink
Medium confidenceTechnician safety notes

Common symptoms

Service issue needs review
Open service page
Royal Vendorsother
Medium confidenceTechnician safety notes

Common symptoms

Service issue needs review
Open service page
Royal Vendorscold-drink
High confidenceTechnician safety notes

Common symptoms

Service issue needs review
Open service page
Royal Vendorscold-drink
Medium confidenceTechnician safety notes

Common symptoms

Service issue needs review
Open service page
Royal Vendorscold-drink
Medium confidenceTechnician safety notes

Common symptoms

Machine completely unresponsiveProduct not staying coldProduct not dispensing
Open service page
Royal Vendorscold-drink
Field reviewTechnician safety notes

Common symptoms

Machine Completely DeadProducts Not Cold EnoughProduct Not Dispensing From Selected Column
Open service page
Royal Vendorsother
Medium confidence

Common symptoms

Machine Completely DeadProducts Not Cold EnoughSelection Fails to Vend
Open service page
Royal Vendorscold-drink
Field reviewTechnician safety notes

Common symptoms

Machine Completely DeadDisplay Blank or UnreadableProduct Will Not Vend
Open service page
Royal Vendorscold-drink
Medium confidenceTechnician safety notes

Common symptoms

Service issue needs review
Open service page
Royal Vendorscold-drink
Field reviewTechnician safety notes

Common symptoms

Machine Completely DeadDisplay is Blank or UnreadableCannot Navigate Service Menu
Open service page
Royal Vendorsother
Field reviewTechnician safety notes

Common symptoms

Machine Completely DeadDisplay Is Blank or UnreadableProduct Temperature Too Warm
Open service page
Royal Vendorscold-drink
Field reviewTechnician safety notes

Common symptoms

Machine Completely DeadMachine Not Cooling ProductsProduct Will Not Vend
Open service page
Royal Vendorscold-drink
Field reviewTechnician safety notes

Common symptoms

Machine Completely Dead — No Lights, No Display, No ResponseDisplay Blank or Unresponsive — Machine Has Power but No Display ActivityVend Cycle Does Not Complete — Product Not Delivered
Open service page
Royal Vendorscold-drink
Medium confidenceTechnician safety notes

Common symptoms

Machine Completely DeadError Code DisplayedProduct Not Cold Enough
Open service page
Medium confidenceTechnician safety notes

Common symptoms

Service issue needs review
Open service page
Royal Vendorscold-drink
High confidence

Common symptoms

Machine Not Cooling / Warm Product
Open service page
Royal Vendorsother
Field reviewTechnician safety notes

Common symptoms

Machine Completely UnresponsiveProduct Not Delivered to CustomerMechanism Does Not Reach Correct Position
Open service page
Royal Vendorsother
Medium confidenceTechnician safety notes

Common symptoms

Machine Completely UnresponsiveDisplay Blank but Machine Has Some PowerVend Motor Does Not Run on Selection
Open service page
Field review

Common symptoms

Completely UnresponsiveWarm Product InventoryInterface Reads Error or Fails to Program
Open service page
Field review

Common symptoms

Completely Dead MachineDisplay Active But Product Not DispensingWarm Product Temperature
Open service page
Field review

Common symptoms

Machine Completely UnresponsiveRotor Fails to Turn on VendContinuous Vend Cycle
Open service page
Royal Vendorsunknown
Field review

Common symptoms

Completely UnresponsiveProduct Not DispensingInadequate Cooling
Open service page
Royal Vendorsunknown
Field review

Common symptoms

Machine Rocks or is UnlevelHeavy or Sagging DoorProduct Fails to Dispense
Open service page
Royal Vendorsunknown
Field review

Common symptoms

Unresponsive DisplayChange Dispensing ErrorsBill Stacking Failures
Open service page
Royal Vendorsunknown
Field review

Common symptoms

Machine Completely UnresponsiveProduct Hangs During VendValid Selection Ignored
Open service page
Royal Vendorsunknown
Field review

Common symptoms

Unresponsive DisplayCoin RejectionMotor Stalls During Vend
Open service page
Field review

Common symptoms

Machine Fails to CoolDisplay Lighting OutDoor Seal Failure
Open service page
Field review

Common symptoms

Machine Completely DeadDisplay Blank or FrozenProduct Not Dispensing From Selected Column
Open service page
S.E.M. Inc.unknown
Field review

Common symptoms

Zero Initialization / Black ScreenStuck Standby StatePrice Wrap-Around Failure
Open service page
Field reviewTechnician safety notes

Common symptoms

Machine Completely Dead — No Lights, No Display, No ResponseProducts Are Warm — Not Cooling to Set TemperatureWater Flow Reduced at Dispenser
Open service page
Savamcoother
Medium confidenceTechnician safety notes

Common symptoms

Service issue needs review
Open service page
Field review

Common symptoms

Door Binding or Failure to LatchCompletely Dead UnitWarm Interior / Elevated Temperatures
Open service page
Seagaother
Medium confidenceTechnician safety notes

Common symptoms

Service issue needs review
Open service page
Selectivendother
Field reviewTechnician safety notes

Common symptoms

Door Not Closing or Sealing ProperlyMachine Completely DeadProduct Not Dispensing
Open service page
USIsnack
High confidenceTechnician safety notes

Common symptoms

Machine Completely DeadLED Display Blank or UnreadableSpecific Selection Does Not Vend
Open service page
USIsnack
Medium confidenceTechnician safety notes

Common symptoms

Machine Completely DeadVend Motor Does Not TurnCannot Set or Change Prices
Open service page
Field review

Common symptoms

Completely DeadDisplay Blank but Motors HumProduct Fails to Dispense
Open service page
Field review

Common symptoms

Machine completely unresponsiveMotor runs but product does not dispenseDisplay blank or flickering
Open service page
USIcold-drink
High confidence

Common symptoms

Product Jam or Stuck CanMachine Not Cooling
Open service page
Medium confidenceTechnician safety notes

Common symptoms

Machine Will Not Power OnSelection Made But Product Does Not VendCabinet Not Cooling Properly
Open service page
Field review

Common symptoms

Completely UnresponsiveCoins Falling Through ChangerBill Validator Rejects All Notes
Open service page
Medium confidence

Common symptoms

Service issue needs review
Open service page
USIother
Medium confidenceTechnician safety notes

Common symptoms

Service issue needs review
Open service page
USIsnack
Medium confidenceTechnician safety notes

Common symptoms

Service issue needs review
Open service page
USIsnack
Medium confidenceTechnician safety notes

Common symptoms

Machine Is Completely Dead — No Lights, No Display, No ResponseSelection Accepts Payment But Product Does Not DispenseProduct Is Not Cold Enough or Is Warm
Open service page
USIcombo
Medium confidenceTechnician safety notes

Common symptoms

Service issue needs review
Open service page
Field review

Common symptoms

Door Misalignment or SaggingMachine Completely UnresponsiveProduct Fails to Vend
Open service page
High confidenceTechnician safety notes

Common symptoms

Machine Completely DeadRefrigeration Not Cooling
Open service page
Vendcraftother
Field reviewTechnician safety notes

Common symptoms

Unit Operates Long or ContinuouslyAuger Timing Issue
Open service page
VendnetUSAother
Medium confidenceTechnician safety notes

Common symptoms

Machine is completely unresponsiveDisplay is blank or unreadablePricing is incorrect or won't set
Open service page
VendnetUSAother
High confidenceTechnician safety notes

Common symptoms

Money Not Accepted / Coins RejectedMoney Accepted, No Vend (Relay Silent)Money Accepted, No Vend (Relay Clicks)
Open service page
VendnetUSAsnack
Medium confidenceTechnician safety notes

Common symptoms

Service issue needs review
Open service page
VendnetUSAcold-drink
Medium confidence

Common symptoms

LED Display Blank or Not LightingUnable to Set or Change Vend PriceSelection Made But Product Does Not Dispense
Open service page
Medium confidenceTechnician safety notes

Common symptoms

Coins are rejected or not registeringProduct does not dispense after payment
Open service page
High confidence

Common symptoms

Bill Validator Not Accepting Bills
Open service page
VendnetUSAsnack
Medium confidenceTechnician safety notes

Common symptoms

Machine Completely DeadSelection Made But Product Does Not DispenseProducts Warm — Not Cooling
Open service page
VendnetUSAcold-drink
Medium confidenceTechnician safety notes

Common symptoms

Service issue needs review
Open service page
VendnetUSAsnack
Medium confidence

Common symptoms

Machine Has No PowerBill Validator Will Not Accept BillsBill Validator Is Jammed
Open service page
VendnetUSAcold-drink
Medium confidenceTechnician safety notes

Common symptoms

Selection Does Not Dispense ProductController Not RespondingTest Vend Reports Failure
Open service page
VendnetUSAcold-drink
Medium confidenceTechnician safety notes

Common symptoms

Product Jam or Vend Failure
Open service page
VendnetUSAsnack
Medium confidence

Common symptoms

Service issue needs review
Open service page
VendnetUSAother
Medium confidenceTechnician safety notes

Common symptoms

Service issue needs review
Open service page
VendnetUSAother
Field reviewTechnician safety notes

Common symptoms

Machine Has No PowerError Code Displayed on ControllerVend Motor Does Not Turn
Open service page
VendnetUSAother
Medium confidenceTechnician safety notes

Common symptoms

Machine Completely DeadCabinet Temperature Too WarmCompressor Hums But Does Not Start
Open service page
VendnetUSAsnack
High confidenceTechnician safety notes

Common symptoms

Display is blank or entirely unresponsiveProduct fails to vend or motor stalls
Open service page
VendnetUSAother
Field reviewTechnician safety notes

Common symptoms

Machine shows no signs of powerMachine is not keeping products coldMotor does not deliver product after payment
Open service page
VendnetUSAother
Medium confidenceTechnician safety notes

Common symptoms

Service issue needs review
Open service page
Medium confidenceTechnician safety notes

Common symptoms

Machine Completely Dead — No Lights, No DisplayCabinet Not Cooling ProperlyProduct Does Not Vend on Selection
Open service page
Field reviewTechnician safety notes

Common symptoms

Product Will Not VendVend Motor Stalls or Runs SlowDisplay Is Blank or Unresponsive
Open service page
Medium confidenceTechnician safety notes

Common symptoms

Service issue needs review
Open service page
VendnetUSAcold-drink
Medium confidenceTechnician safety notes

Common symptoms

Service issue needs review
Open service page
VendnetUSAcold-drink
High confidenceTechnician safety notes

Common symptoms

Machine Completely UnresponsiveProduct Fails to Vend
Open service page
VendnetUSAcold-drink
Medium confidenceTechnician safety notes

Common symptoms

Refrigeration Runs Long or ContinuouslyAuger Timing Motor Issue
Open service page
VendnetUSAcold-drink
Field reviewTechnician safety notes

Common symptoms

Machine Does Not VendDisplay Is BlankPayment Not Accepted
Open service page
VendnetUSAsnack
Medium confidence

Common symptoms

Service issue needs review
Open service page
VendnetUSAother
Medium confidenceTechnician safety notes

Common symptoms

Machine Completely Dead — No Lights, No Display, No ResponseProducts Not Cold — Refrigeration Not WorkingProduct Not Dispensing — Motor Does Not Activate
Open service page
Field reviewTechnician safety notes

Common symptoms

Machine Completely DeadDisplay Blank or Showing Garbled TextSelection Made but Product Does Not Dispense
Open service page
VendnetUSAsnack
Medium confidenceTechnician safety notes

Common symptoms

Machine Shows No Signs of PowerDoor Will Not Latch or Close ProperlyKeypad Buttons Not Responding
Open service page
VendnetUSAcold-drink
Medium confidenceTechnician safety notes

Common symptoms

Service issue needs review
Open service page
VendnetUSAsnack
Medium confidenceTechnician safety notes

Common symptoms

Service issue needs review
Open service page
Medium confidence

Common symptoms

Machine Completely Dead — No Lights, No Display, No ResponseDisplay Is Blank or UnreadableSelection Motor Does Not Turn or Product Does Not Dispense
Open service page
VendnetUSAcold-drink
Medium confidenceTechnician safety notes

Common symptoms

Service issue needs review
Open service page
VendnetUSAother
Field reviewTechnician safety notes

Common symptoms

Machine Completely DeadDisplay Blank or FlickeringSelection Does Not Vend
Open service page
High confidenceTechnician safety notes

Common symptoms

Machine completely dead, no lights or displayMotor does not dispense productRefrigeration not maintaining temperature
Open service page
VendnetUSAsnack
Medium confidence

Common symptoms

Service issue needs review
Open service page
VendnetUSAcoffee
Medium confidenceTechnician safety notes

Common symptoms

Service issue needs review
Open service page
Medium confidenceTechnician safety notes

Common symptoms

Machine Shows No Signs of PowerElevator Stuck or Not MovingDisplay Is Blank or Unreadable
Open service page
High confidence

Common symptoms

Vends for Price Lower Than Price Setting
Open service page
VendnetUSAother
High confidenceTechnician safety notes

Common symptoms

Display is blank or unresponsiveVend price is incorrect
Open service page
VendnetUSAother
Field reviewTechnician safety notes

Common symptoms

Machine Completely DeadDisplay Blank or Not FunctioningProduct Not Dispensing
Open service page
VendnetUSAother
Medium confidence

Common symptoms

Selection Button Stuck / Service Mode BlockedNo Display / No Power IndicationController Unresponsive / Cannot Enter Service Mode
Open service page
VendnetUSAsnack
High confidenceTechnician safety notes

Common symptoms

Machine completely unresponsiveBill validator rejects all bills
Open service page
VendnetUSAother
Medium confidenceTechnician safety notes

Common symptoms

Vend Door Out of PositionVend Cycle Fails to Complete
Open service page
VendnetUSAother
Field review

Common symptoms

Machine Completely UnresponsiveDoor Does Not Close or Latch ProperlyProduct Does Not Vend
Open service page
VendnetUSAother
Field reviewTechnician safety notes

Common symptoms

Machine has no powerDoor will not close or seal properlyCabinet temperature is too warm
Open service page
VendnetUSAother
Field reviewTechnician safety notes

Common symptoms

Product Not Vending or JamProducts Misconfigured After Changing SelectionMachine Completely Unresponsive
Open service page
VendnetUSAcold-drink
Field review

Common symptoms

Machine Completely DeadProducts Not Cold EnoughProduct Will Not Vend
Open service page
VendnetUSAsnack
Field review

Common symptoms

MDB Coin System Error DisplayedCoin Jam ReportedTray Configuration Issue
Open service page
VendnetUSAother
Field reviewTechnician safety notes

Common symptoms

Machine Completely DeadProducts Not Cold EnoughSelection Made But Product Does Not Dispense
Open service page
VendnetUSAsnack
Medium confidenceTechnician safety notes

Common symptoms

Service issue needs review
Open service page
VendnetUSAunknown
Field reviewTechnician safety notes

Common symptoms

Machine has no powerMachine not cooling properlyProduct will not vend
Open service page
VendnetUSAother
Medium confidenceTechnician safety notes

Common symptoms

Host Controller Does Not Recognize Satellite MotorsProducts Do Not Fit or Vend Correctly in RackIndividual Motor Does Not Turn When Selected
Open service page
VendnetUSAcold-drink
Field reviewTechnician safety notes

Common symptoms

Machine Completely UnresponsiveProducts Not Reaching Desired TemperatureProduct Does Not Dispense After Payment
Open service page
VendnetUSAother
Field reviewTechnician safety notes

Common symptoms

Interior Light Not WorkingDoor Will Not Close or Latch ProperlyCoins Not Accepted
Open service page
VendnetUSAcold-drink
High confidence

Common symptoms

Water Leak at Filter or Bulkhead
Open service page
Field review

Common symptoms

Elevator Stuck — Will Not Move Up or DownElevator Does Not Respond to Vend CommandElevator Door Will Not Open at Delivery Position
Open service page
VendnetUSAcold-drink
Medium confidence

Common symptoms

Machine Completely DeadDoor Does Not Close or Latch ProperlyProducts Not Cold Enough
Open service page
VendnetUSAcoffee
Medium confidenceTechnician safety notes

Common symptoms

Machine will not power onProduct not dispensing
Open service page
VendnetUSAother
Medium confidence

Common symptoms

Service issue needs review
Open service page
Field reviewTechnician safety notes

Common symptoms

Machine Shows No Signs of PowerElevator Not Moving or StuckMachine Not Cooling Properly
Open service page
VendnetUSAother
Medium confidence

Common symptoms

Product Not DispensingCabinet Not Maintaining Temperature
Open service page
Medium confidenceTechnician safety notes

Common symptoms

Machine Completely Dead — No Lights, No Display, No ResponseDisplay Blank but Refrigeration Runs'Make Another Selection' Message Persists or Product Not Detected
Open service page
VendnetUSAcombo
Field reviewTechnician safety notes

Common symptoms

Machine Completely DeadDisplay Blank or UnresponsiveMotor Does Not Vend Product
Open service page
Medium confidence

Common symptoms

Scale or white residue in hot beveragesWater filter missing or past service lifeLow or reduced water flow
Open service page
Medium confidence

Common symptoms

Service issue needs review
Open service page
VendnetUSAother
Medium confidenceTechnician safety notes

Common symptoms

Service issue needs review
Open service page
VendnetUSAother
Medium confidenceTechnician safety notes

Common symptoms

Cashless Reader Shows No Signs of PowerReader Has Power but Does Not Process TransactionsReader Shows Connectivity or Network Problems
Open service page
Medium confidenceTechnician safety notes

Common symptoms

Telemetry device does not power on after installationTelemetry device powers on but shows no wireless signalCashless reader not functioning after telemetry installation
Open service page
VendnetUSAother
High confidenceTechnician safety notes

Common symptoms

Machine completely unresponsiveTelemetry / Email alerts not working
Open service page
VendnetUSAcold-drink
Medium confidence

Common symptoms

Service issue needs review
Open service page
VendnetUSAcold-drink
High confidenceTechnician safety notes

Common symptoms

Cup Jam in DropperNo Cup Dispensed
Open service page
VendnetUSAother
High confidence

Common symptoms

Coins Jamming in MechanismCoins Not Registering
Open service page
VendnetUSAsnack
Field reviewTechnician safety notes

Common symptoms

Machine Completely Dead — No Display, No Lights, No ResponseDisplay Blank or UnreadableVend Motor Does Not Turn
Open service page
VendnetUSAother
Medium confidence

Common symptoms

Display is blank or darkCoins are not being acceptedIncorrect or no change given
Open service page
VendnetUSAother
Field reviewTechnician safety notes

Common symptoms

Machine completely unresponsiveDisplay is blank or unreadableProduct does not dispense after payment
Open service page
VendnetUSAsnack
Medium confidence

Common symptoms

Service issue needs review
Open service page
VendnetUSAsnack
High confidenceTechnician safety notes

Common symptoms

Machine Completely UnresponsivePayment Device Offline or Not Detected
Open service page
VendnetUSAcold-drink
Medium confidenceTechnician safety notes

Common symptoms

Service issue needs review
Open service page
VendnetUSAother
Medium confidence

Common symptoms

Product Jam in Tray
Open service page
Field reviewTechnician safety notes

Common symptoms

Machine Completely DeadNo Hot Water / Cold CoffeeProduct Not Dispensing
Open service page
VendnetUSAcold-drink
High confidence

Common symptoms

Service issue needs review
Open service page
VendnetUSAother
Medium confidenceTechnician safety notes

Common symptoms

Machine Has No PowerController Shows Error CodeProduct Does Not Vend
Open service page
VendnetUSAsnack
Field reviewTechnician safety notes

Common symptoms

Machine Completely Dead — No Display, No Lights, No ResponseDisplay Blank but Machine Has Power (Lights or Fans On)Product Not Dispensing After Payment and Selection
Open service page
VendnetUSAother
Field reviewTechnician safety notes

Common symptoms

Machine Completely UnresponsiveMachine Not Cooling ProperlyMotor Does Not Vend Product
Open service page
VendnetUSAother
Medium confidenceTechnician safety notes

Common symptoms

Service issue needs review
Open service page
VendnetUSAother
Field reviewTechnician safety notes

Common symptoms

Machine Completely UnresponsiveSensor Error or Detection FailureMotor Runs But Product Does Not Dispense
Open service page
VendnetUSAcold-drink
Field reviewTechnician safety notes

Common symptoms

Machine Completely UnresponsiveUSE EXACT CHANGE LED Stays OnMotor Turns But Product Does Not Dispense
Open service page
VendnetUSAunknown
Field reviewTechnician safety notes

Common symptoms

Machine Will Not Power OnMachine Not Cooling ProperlyProduct Not Dispensing
Open service page
VendnetUSAother
Medium confidenceTechnician safety notes

Common symptoms

Product Will Not VendDisplay ProblemsPayment Not Accepted
Open service page
VendnetUSAother
Field reviewTechnician safety notes

Common symptoms

Machine Completely DeadMotor Does Not Dispense ProductMachine Not Cooling Properly
Open service page
Medium confidenceTechnician safety notes

Common symptoms

Service issue needs review
Open service page
Vendocold-drink
Field reviewTechnician safety notes

Common symptoms

Machine Completely Dead — No Lights, No Display, No CoolingMachine Not Cooling — Products WarmVend Cycle Does Not Complete — No Product Delivered
Open service page
Vendocold-drink
Field reviewTechnician safety notes

Common symptoms

Machine Completely DeadProducts Are WarmProduct Jam or Misfeed
Open service page
Field reviewTechnician safety notes

Common symptoms

Machine Completely DeadDisplay Blank or Showing Garbled CharactersProduct Not Dispensing
Open service page
Field reviewTechnician safety notes

Common symptoms

Machine Completely UnresponsiveProduct Does Not VendFalse Vend Error After Product Delivery
Open service page
Vendocold-drink
Medium confidenceTechnician safety notes

Common symptoms

Service issue needs review
Open service page
Vendocold-drink
Field reviewTechnician safety notes

Common symptoms

Machine completely unresponsiveDisplay is blank or unreadableProduct jam in column
Open service page
Vendocold-drink
Medium confidenceTechnician safety notes

Common symptoms

Service issue needs review
Open service page
Vendoother
Field reviewTechnician safety notes

Common symptoms

Machine is completely dead — no lights, no display, no responseDisplay is blank but machine may have some powerPressing a selection button does nothing
Open service page
Vendocold-drink
High confidenceTechnician safety notes

Common symptoms

Machine completely deadProduct fails to vendProduct not cold
Open service page
Vendoother
High confidence

Common symptoms

Service issue needs review
Open service page
Vendoother
Medium confidenceTechnician safety notes

Common symptoms

Machine Completely Dead — No Lights, No Display, No ResponseProduct Does Not Dispense After PaymentProducts Are Warm — Refrigeration Not Cooling
Open service page
Vendocold-drink
Field reviewTechnician safety notes

Common symptoms

Machine Completely DeadDisplay Blank or Not WorkingProduct Not Dispensing
Open service page
Wurlitzerother
Field reviewTechnician safety notes

Common symptoms

Service issue needs review
Open service page