Service Issues
Automatic Products AP 402
Choose the problem first, then open the focused route for tools, safety notes, locator help, parts status, and checklist steps.
Issue Finder
What Problem Are You Seeing?
Search symptoms, filter by system, then open the matching route.
Out of Order: Water Tank Not Full (M02)
This section guides troubleshooting when the machine indicates that the water reservoir is empty or not properly filled, which prevents beverage dispensing.
Water Not Heating
This procedure addresses malfunctions related to the water system failing to reach or maintain the necessary temperature for hot beverage dispensing.
Cup dispense problem
Use this when cups do not drop or the cup station is blocking service.
Door, latch, or lock problem
Use this when the door, latch, lock, gasket, or seal is the visible problem.
No power or dead display
Use this when the machine is dead, blank, unresponsive, or has power-input symptoms.
Machine Context
Areas This Machine May Use
Use these areas as orientation only. Open a specific issue before following diagnostic steps.