Service Issues
Automatic Products AP 5000
Choose the problem first, then open the focused route for tools, safety notes, locator help, parts status, and checklist steps.
Issue Finder
What Problem Are You Seeing?
Search symptoms, filter by system, then open the matching route.
Total Power Failure Diagnostic
This diagnostic flow guides you through checking the entire electrical path, from the main power source right down to the control board, when the machine appears completely dead.
Continuous Spiral / Motor Runaway Diagnostic
This procedure helps determine why a dispensing motor continues to run even after dispensing product, failing to stop at its designated home position.
Display, keypad, or selection problem
Use this when the display, keypad, selections, or user controls are the main clue.
Door, latch, or lock problem
Use this when the door, latch, lock, gasket, or seal is the visible problem.
Payment or money acceptance problem
Money, validator, coin, bill, or card-reader clues point to this route.
Machine Context
Areas This Machine May Use
Use these areas as orientation only. Open a specific issue before following diagnostic steps.