Service Issues
HBA HBA 12 & 14
Choose the problem first, then open the focused route for tools, safety notes, locator help, parts status, and checklist steps.
Issue Finder
What Problem Are You Seeing?
Search symptoms, filter by system, then open the matching route.
Descaling Heater Tank Before Filter Activation
This procedure ensures that the internal heating components and hot water delivery mechanisms are completely free of mineral buildup before any new water treatment system is engaged.
Water Filter Retrofit Installation
This guide details the process for correctly integrating a supplemental water filtration unit onto a machine that was not originally configured with one.
Checking Filter System for Flow Restrictions
This diagnostic process helps determine if the installed water filter is impeding the normal flow rate of water to the dispensing components.
Cooling or refrigeration problem
Use this when the machine is not staying cold or refrigeration components are involved.
Machine Context
Areas This Machine May Use
Use these areas as orientation only. Open a specific issue before following diagnostic steps.