Payment or money acceptance problem
Other 172
Payment or money acceptance problem
This flow guides users through initial, non-invasive checks to narrow down the potential source of the operational issue.
- For any issue encountered during this flow, please contact a qualified technician immediately, as further diagnosis may require specialized tools or procedures.
Checklist
Guided Diagnostic Steps
Work from low-risk checks toward technician-level inspection only when evidence supports it.
You can read or print the route now. The first checkbox click opens the service contact gate.
- 1
Visually inspect the exterior for obvious damage or obstructions.
operator-intermediatemediumVisually inspect the exterior for obvious damage or obstructions.
Stop conditions- For any issue encountered during this flow, please contact a qualified technician immediately, as further diagnosis may require specialized tools or procedures.
Expected: Initial condition is documented before deeper diagnosis.
Evidence to note: note
- 2
Confirm that all visible indicators are illuminated as expected.
operator-intermediatemediumConfirm that all visible indicators are illuminated as expected.
Stop conditions- For any issue encountered during this flow, please contact a qualified technician immediately, as further diagnosis may require specialized tools or procedures.
Expected: Initial condition is documented before deeper diagnosis.
Evidence to note: note
- 3
Perform the first public-safe diagnostic check.
operator-intermediatemediumPerform the first public-safe diagnostic check.
Stop conditions- For any issue encountered during this flow, please contact a qualified technician immediately, as further diagnosis may require specialized tools or procedures.
Expected: Result is documented before continuing the route.
Evidence to note: note
- 4
Follow the guidance for the next public-safe diagnostic step.
operator-intermediatemediumFollow the guidance for the next public-safe diagnostic step.
Stop conditions- For any issue encountered during this flow, please contact a qualified technician immediately, as further diagnosis may require specialized tools or procedures.
Expected: Result is documented before continuing the route.
Evidence to note: note
- 5
Continue through the remaining public-safe diagnostic steps.
operator-intermediatemediumContinue through the remaining public-safe diagnostic steps.
Stop conditions- For any issue encountered during this flow, please contact a qualified technician immediately, as further diagnosis may require specialized tools or procedures.
Expected: Result is documented before continuing the route.
Evidence to note: note
- 6
Stop the public checklist here and document the machine state for tec...
operator-intermediatemediumStop the public checklist here and document the machine state for technician review.
Stop conditions- For any issue encountered during this flow, please contact a qualified technician immediately, as further diagnosis may require specialized tools or procedures.
Expected: Result is documented before continuing the route.
Evidence to note: note
Tools for this route
Parts status
Exact public parts list not verified yet. Use this route to identify the system before ordering.
Candidate areas for part verification
Other Possible Issues
Switch routes if this symptom is not the closest match.