Service Issues
Other 425
Choose the problem first, then open the focused route for tools, safety notes, locator help, parts status, and checklist steps.
Issue Finder
What Problem Are You Seeing?
Search symptoms, filter by system, then open the matching route.
Display, keypad, or selection problem Review
This second diagnostic path helps troubleshoot issues related to dispensing mechanisms and user interface interactions.
No power or dead display
This initial diagnostic sequence guides you through basic operational checks to narrow down the potential source of a service interruption.
No power or dead display Review
This advanced diagnostic sequence addresses complex operational failures that require deeper system understanding.
Controller or electronics problem
Use this when controller, harness, board, or low-voltage electronics evidence is involved.
Cup dispense problem
Use this when cups do not drop or the cup station is blocking service.
Payment or money acceptance problem
Money, validator, coin, bill, or card-reader clues point to this route.
Product not dispensing
Use this when the product path, tray, spiral, vend motor, or delivery path is suspect.
Machine Context
Areas This Machine May Use
Use these areas as orientation only. Open a specific issue before following diagnostic steps.
