No power or dead display Review
Other 960 965 Alacarte Service
No power or dead display Review
This secondary diagnostic path guides you through checking different functional areas of the machine when the initial checks are inconclusive.
Qualified technician handoff: stop before live electrical testing, sealed-system refrigeration work, compressor service, or protected-compartment access unless a qualified technician is handling the work.
- If this flow directs attention to the power supply or cooling system, only a qualified technician should perform any inspection or adjustment.
- Any investigation into the internal wiring or electrical components must be handled exclusively by a qualified technician.
Checklist
Guided Diagnostic Steps
Work from low-risk checks toward technician-level inspection only when evidence supports it.
You can read or print the route now. The first checkbox click opens the service contact gate.
- 1
Check the payment acceptance area for any visible foreign objects or...
technician-advancedmediumCheck the payment acceptance area for any visible foreign objects or jams.
Stop conditions- If this flow directs attention to the power supply or cooling system, only a qualified technician should perform any inspection or adjustment.
- Any investigation into the internal wiring or electrical components must be handled exclusively by a qualified technician.
Expected: Initial condition is documented before deeper diagnosis.
Evidence to note: note
- 2
Verify that all external access panels are securely closed and latched.
technician-advancedmediumVerify that all external access panels are securely closed and latched.
Stop conditions- If this flow directs attention to the power supply or cooling system, only a qualified technician should perform any inspection or adjustment.
- Any investigation into the internal wiring or electrical components must be handled exclusively by a qualified technician.
Expected: Initial condition is documented before deeper diagnosis.
Evidence to note: note
- 3
Use public-safe diagnostic guidance for the first check.
technician-advancedmediumUse public-safe diagnostic guidance for the first check.
Stop conditions- If this flow directs attention to the power supply or cooling system, only a qualified technician should perform any inspection or adjustment.
- Any investigation into the internal wiring or electrical components must be handled exclusively by a qualified technician.
Expected: Result is documented before continuing the route.
Evidence to note: note
- 4
Proceed to the second public-safe diagnostic step.
technician-advancedmediumProceed to the second public-safe diagnostic step.
Stop conditions- If this flow directs attention to the power supply or cooling system, only a qualified technician should perform any inspection or adjustment.
- Any investigation into the internal wiring or electrical components must be handled exclusively by a qualified technician.
Expected: Result is documented before continuing the route.
Evidence to note: note
- 5
Continue following the public-safe diagnostic guidance through the su...
technician-advancedmediumContinue following the public-safe diagnostic guidance through the subsequent steps.
Stop conditions- If this flow directs attention to the power supply or cooling system, only a qualified technician should perform any inspection or adjustment.
- Any investigation into the internal wiring or electrical components must be handled exclusively by a qualified technician.
Expected: Result is documented before continuing the route.
Evidence to note: note
- 6
Use public-safe diagnostic guidance for the next step.
technician-advancedmediumUse public-safe diagnostic guidance for the next step.
Stop conditions- If this flow directs attention to the power supply or cooling system, only a qualified technician should perform any inspection or adjustment.
- Any investigation into the internal wiring or electrical components must be handled exclusively by a qualified technician.
Expected: Result is documented before continuing the route.
Evidence to note: note
- 7
Follow the public-safe diagnostic guidance for the remaining steps.
technician-advancedmediumFollow the public-safe diagnostic guidance for the remaining steps.
Stop conditions- If this flow directs attention to the power supply or cooling system, only a qualified technician should perform any inspection or adjustment.
- Any investigation into the internal wiring or electrical components must be handled exclusively by a qualified technician.
Expected: Result is documented before continuing the route.
Evidence to note: note
- 8
Stop the public checklist here and document the machine state for tec...
technician-advancedmediumStop the public checklist here and document the machine state for technician review.
Stop conditions- If this flow directs attention to the power supply or cooling system, only a qualified technician should perform any inspection or adjustment.
- Any investigation into the internal wiring or electrical components must be handled exclusively by a qualified technician.
Expected: Result is documented before continuing the route.
Evidence to note: note
Tools for this route
Parts status
Exact public parts list not verified yet. Use this route to identify the system before ordering.
Candidate areas for part verification
Other Possible Issues
Switch routes if this symptom is not the closest match.