Motor Runs But Product Does Not Dispense
Other Other Nv 432
Motor Runs But Product Does Not Dispense
Investigates mechanical causes when the motor is activating but product is not reaching the customer.
- repeated-jam-same-column: log-for-preventative-maintenance-review
Checklist
Guided Diagnostic Steps
Work from low-risk checks toward technician-level inspection only when evidence supports it.
You can read or print the route now. The first checkbox click opens the service contact gate.
- 1
Check for product jam
operator-intermediatelowWith machine unplugged or in service mode, visually inspect the selected column for product caught in the dispensing mechanism. Carefully remove any jammed product.
Flashlight or Work LightExpected: No product is stuck in the dispensing path.
Evidence to note: photo
- 2
Clear product jam
operator-intermediatelowCarefully remove the jammed product without forcing the mechanism. If the product cannot be easily freed, do not force it. Hand off to a technician to avoid mechanism damage.
Flashlight or Work LightStop conditions- mechanism-resists-movement
- product-will-not-release
Expected: Jammed product removed, dispensing path clear.
Evidence to note: note
Tools for this route
Parts status
Exact public parts list not verified yet. Use this route to identify the system before ordering.
Candidate areas for part verification
Other Possible Issues
Switch routes if this symptom is not the closest match.