Service Issues
RMi Commoditator
Choose the problem first, then open the focused route for tools, safety notes, locator help, parts status, and checklist steps.
Issue Finder
What Problem Are You Seeing?
Search symptoms, filter by system, then open the matching route.
Display Troubleshooting
Diagnose blank, dim, or unreadable display on the RMi Commoditator by isolating the issue to the display unit, its harness, or the controller.
Payment System Troubleshooting
Diagnose payment acceptance failures by checking payment device power, communication, and compatibility with the RMi Commoditator controller.
Power and Startup Diagnostic
Systematic approach to identify why the RMi Commoditator shows no signs of power, progressing from outlet verification through internal power connections.
Service Module Communication Diagnostic
Diagnose why the hand-held Service Module cannot connect to or communicate with the Commoditator control box for commodity setting configuration.
Dispensing Accuracy Diagnostic
Investigate and resolve incorrect drink strength, volume, or consistency in the RMi Commoditator, progressing from configuration verification through mechanical inspection.
Cup dispense problem
Use this when cups do not drop or the cup station is blocking service.
Door, latch, or lock problem
Use this when the door, latch, lock, gasket, or seal is the visible problem.
Water Flow or Fitting Service
Use this when water taste, pressure, filters, tubing, fittings, or leaks are involved.
Machine Context
Areas This Machine May Use
Use these areas as orientation only. Open a specific issue before following diagnostic steps.