Service Issues
USI 2097
Choose the problem first, then open the focused route for tools, safety notes, locator help, parts status, and checklist steps.
Issue Finder
What Problem Are You Seeing?
Search symptoms, filter by system, then open the matching route.
Price Programming Not Responding
This section guides you through the correct procedure for entering service mode and adjusting pricing, while also checking for potential hardware failures within the control interface.
Machine Completely Dead — No Power Response
This section guides you through checking the entire power path, from the wall outlet to the machine's main control board, to determine if the unit is receiving power at all.
Vend Motor Will Not Rotate
This troubleshooting path helps determine if the motor failure is due to a physical jam, a connection issue in the wiring, or a problem with the control board's motor drive signal.
Delivery sensor or bin problem
Use this when delivery bin or product-detection sensor clues are present.
Door, latch, or lock problem
Use this when the door, latch, lock, gasket, or seal is the visible problem.
Payment or money acceptance problem
Money, validator, coin, bill, or card-reader clues point to this route.
Machine Context
Areas This Machine May Use
Use these areas as orientation only. Open a specific issue before following diagnostic steps.