Service Issues
VendnetUSA 2097 / 2098 / 2099
Choose the problem first, then open the focused route for tools, safety notes, locator help, parts status, and checklist steps.
Issue Finder
What Problem Are You Seeing?
Search symptoms, filter by system, then open the matching route.
Public-safe review handoff
This initial stage involves documenting the machine's current state before any internal components are accessed or manipulated by non-specialists.
Display, keypad, or selection problem
Use this when the display, keypad, selections, or user controls are the main clue.
Door, latch, or lock problem
Use this when the door, latch, lock, gasket, or seal is the visible problem.
No power or dead display
Use this when the machine is dead, blank, unresponsive, or has power-input symptoms.
Product not dispensing
Use this when the product path, tray, spiral, vend motor, or delivery path is suspect.
Water Flow or Fitting Service
Use this when water taste, pressure, filters, tubing, fittings, or leaks are involved.
Machine Context
Areas This Machine May Use
Use these areas as orientation only. Open a specific issue before following diagnostic steps.