
Divider and Tray Configuration
VendnetUSA 4210158
Divider and Tray Configuration
This guide assists in selecting and correctly placing dividers for various products to prevent jams and ensure accurate dispensing when a selection is made.
- tray-base-cracked-or-diveder-slots-stripped: Stop loading. Tray base requires replacement. Do not use damaged tray.
- If the tray base is cracked or dividers are missing, service personnel must replace the damaged tray components; do not attempt to use the unit until this is resolved.
Checklist
Guided Diagnostic Steps
Work from low-risk checks toward technician-level inspection only when evidence supports it.
You can read or print the route now. The first checkbox click opens the service contact gate.
- 1
Inspect the product tray base for any visible cracks or signs of stru...
operator-intermediatelowInspect the product tray base for any visible cracks or signs of structural damage.
Stop conditions- If the tray base is cracked or dividers are missing, service personnel must replace the damaged tray components; do not attempt to use the unit until this is resolved.
Expected: Initial condition is documented before deeper diagnosis.
Evidence to note: note
- 2
Verify that the dividers are seated correctly and are not missing any...
operator-intermediatelowVerify that the dividers are seated correctly and are not missing any components.
Stop conditions- If the tray base is cracked or dividers are missing, service personnel must replace the damaged tray components; do not attempt to use the unit until this is resolved.
Expected: Initial condition is documented before deeper diagnosis.
Evidence to note: note
- 3
Check the spacing of the dividers against the product packaging dimen...
operator-intermediatelowCheck the spacing of the dividers against the product packaging dimensions.
Stop conditions- If the tray base is cracked or dividers are missing, service personnel must replace the damaged tray components; do not attempt to use the unit until this is resolved.
Expected: Result is documented before continuing the route.
Evidence to note: note
- 4
Ensure the tray base is structurally sound and free of cracks.
operator-intermediatelowEnsure the tray base is structurally sound and free of cracks.
Stop conditions- If the tray base is cracked or dividers are missing, service personnel must replace the damaged tray components; do not attempt to use the unit until this is resolved.
Expected: Result is documented before continuing the route.
Evidence to note: note
- 5
If the tray base is damaged, it requires replacement by service perso...
operator-intermediatelowIf the tray base is damaged, it requires replacement by service personnel.
Stop conditions- If the tray base is cracked or dividers are missing, service personnel must replace the damaged tray components; do not attempt to use the unit until this is resolved.
Expected: Result is documented before continuing the route.
Evidence to note: note
Tools for this route
Location Help
Where to find this
Use this as orientation before touching the machine. It is location help, not a repair instruction.

Start at the affected product shelf or selection row; compare the tray, coil, and product path with a nearby working selection.
- Holds snack and candy products in organized rows, allowing proper dispensing when a selection is made.
- product tray base
- candy dividers
- snack dividers
cabinet glass front
display keypad
vend motor
spiral coilParts status
Exact public parts list not verified yet. Use this route to identify the system before ordering.
Candidate areas for part verification
Other Possible Issues
Switch routes if this symptom is not the closest match.
