Service Issues
VendnetUSA HBA 12 & HBA 14
Choose the problem first, then open the focused route for tools, safety notes, locator help, parts status, and checklist steps.
Issue Finder
What Problem Are You Seeing?
Search symptoms, filter by system, then open the matching route.
Scale Prevention: Water Filter Retrofit Assessment for Hot Beverage Machine
This procedure guides the service professional through assessing the machine's readiness for a water filtration system upgrade, starting with a thorough check of existing mineral buildup.
Cooling or refrigeration problem
Use this when the machine is not staying cold or refrigeration components are involved.
No power or dead display
Use this when the machine is dead, blank, unresponsive, or has power-input symptoms.
Product not dispensing
Use this when the product path, tray, spiral, vend motor, or delivery path is suspect.
Machine Context
Areas This Machine May Use
Use these areas as orientation only. Open a specific issue before following diagnostic steps.