Service Issues
DS Vending BM Media2
Choose the problem first, then open the focused route for tools, safety notes, locator help, parts status, and checklist steps.
DS Vending
Machine type unverified
low confidence
Exact parts not verified
Issue Finder
What Problem Are You Seeing?
Search symptoms, filter by system, then open the matching route.
Filter
Payment or money acceptance problem Review
This flow guides users through intermediate troubleshooting steps, focusing on common operational checks.
Low VoltageOperator8-12 min
Tools:None
Product not dispensing
This flow covers advanced troubleshooting steps requiring specialized knowledge to proceed safely and effectively.
Low VoltageTechnician8-12 min
Tools:None
Cup dispense problem
Use this when cups do not drop or the cup station is blocking service.
Low RiskOperatorRoute reviewReview
Tools:None
Machine Context
Areas This Machine May Use
Use these areas as orientation only. Open a specific issue before following diagnostic steps.
XY Motor Picker UnitPayment & Service DoorPicker Cup AssemblyCabinet & Product Trays