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Rocky Mountain Vending

Product not dispensing

DS Vending BM Media2

Machine type unverifiedLow confidenceExact parts not verified
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Product not dispensing

This flow covers advanced troubleshooting steps requiring specialized knowledge to proceed safely and effectively.

Low VoltageTechnician8-12 min
Vend path7 stepstechnician-advanced

Qualified technician handoff: stop before live electrical testing, sealed-system refrigeration work, compressor service, or protected-compartment access unless a qualified technician is handling the work.

  • Because this flow involves advanced diagnostics, any issue encountered must be escalated to a qualified technician for safe resolution.
  • If any step requires accessing internal components, a qualified technician must perform the work.

Checklist

Guided Diagnostic Steps

Work from low-risk checks toward technician-level inspection only when evidence supports it.

Printable checklist

You can read or print the route now. The first checkbox click opens the service contact gate.

lead gated
  1. 1

    Visually inspect the exterior for obvious damage or obstructions.

    technician-advancedmedium

    Visually inspect the exterior for obvious damage or obstructions.

    Stop conditions
    • Because this flow involves advanced diagnostics, any issue encountered must be escalated to a qualified technician for safe resolution.
    • If any step requires accessing internal components, a qualified technician must perform the work.

    Expected: Initial condition is documented before deeper diagnosis.

    Evidence to note: note

  2. 2

    Confirm the machine is powered down and locked out before proceeding.

    technician-advancedmedium

    Confirm the machine is powered down and locked out before proceeding.

    Stop conditions
    • Because this flow involves advanced diagnostics, any issue encountered must be escalated to a qualified technician for safe resolution.
    • If any step requires accessing internal components, a qualified technician must perform the work.

    Expected: Initial condition is documented before deeper diagnosis.

    Evidence to note: note

  3. 3

    Perform the initial public-safe diagnostic check.

    technician-advancedmedium

    Perform the initial public-safe diagnostic check.

    Stop conditions
    • Because this flow involves advanced diagnostics, any issue encountered must be escalated to a qualified technician for safe resolution.
    • If any step requires accessing internal components, a qualified technician must perform the work.

    Expected: Result is documented before continuing the route.

    Evidence to note: note

  4. 4

    Follow the next public-safe diagnostic step.

    technician-advancedmedium

    Follow the next public-safe diagnostic step.

    Stop conditions
    • Because this flow involves advanced diagnostics, any issue encountered must be escalated to a qualified technician for safe resolution.
    • If any step requires accessing internal components, a qualified technician must perform the work.

    Expected: Result is documented before continuing the route.

    Evidence to note: note

  5. 5

    Continue through the subsequent public-safe diagnostic steps.

    technician-advancedmedium

    Continue through the subsequent public-safe diagnostic steps.

    Stop conditions
    • Because this flow involves advanced diagnostics, any issue encountered must be escalated to a qualified technician for safe resolution.
    • If any step requires accessing internal components, a qualified technician must perform the work.

    Expected: Result is documented before continuing the route.

    Evidence to note: note

  6. 6

    Complete the final public-safe diagnostic step.

    technician-advancedmedium

    Complete the final public-safe diagnostic step.

    Stop conditions
    • Because this flow involves advanced diagnostics, any issue encountered must be escalated to a qualified technician for safe resolution.
    • If any step requires accessing internal components, a qualified technician must perform the work.

    Expected: Result is documented before continuing the route.

    Evidence to note: note

  7. 7

    Stop the public checklist here and document the machine state for tec...

    technician-advancedmedium

    Stop the public checklist here and document the machine state for technician review.

    Stop conditions
    • Because this flow involves advanced diagnostics, any issue encountered must be escalated to a qualified technician for safe resolution.
    • If any step requires accessing internal components, a qualified technician must perform the work.

    Expected: Result is documented before continuing the route.

    Evidence to note: note

Tools for this route

No special tools listed

Parts status

Exact public parts list not verified yet. Use this route to identify the system before ordering.

Candidate areas for part verification

Vend path componentsPayment componentsCup dispense components

Other Possible Issues

Switch routes if this symptom is not the closest match.

All issues
PaymentsPayment or money acceptance problem ReviewCup dispenseCup dispense problem