Service Issues
Merchant Series 948 949
Choose the problem first, then open the focused route for tools, safety notes, locator help, parts status, and checklist steps.
Merchant
Other
medium confidence
Exact parts not verified
Issue Finder
What Problem Are You Seeing?
Search symptoms, filter by system, then open the matching route.
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Single Motor Diagnostic Flow
This procedure guides you through troubleshooting issues related to a single product selection motor, which is crucial for dispensing items correctly.
Low RiskOperator10-18 min
Tools:None
Door, latch, or lock problem
Use this when the door, latch, lock, gasket, or seal is the visible problem.
Low RiskOperatorRoute reviewReview
Tools:None
Payment or money acceptance problem
Money, validator, coin, bill, or card-reader clues point to this route.
Low RiskOperatorRoute reviewReview
Tools:None
No power or dead display
Use this when the machine is dead, blank, unresponsive, or has power-input symptoms.
Low RiskOperatorRoute reviewReview
Tools:None
Machine Context
Areas This Machine May Use
Use these areas as orientation only. Open a specific issue before following diagnostic steps.
Cabinet and DoorMain ControllerDisplay and KeypadPayment SystemProduct Storage TraysVend Motors