Service Issues
USI USI 3014
Choose the problem first, then open the focused route for tools, safety notes, locator help, parts status, and checklist steps.
Issue Finder
What Problem Are You Seeing?
Search symptoms, filter by system, then open the matching route.
Selection Made but Product Does Not Dispense
This procedure isolates the failure point when a selection is registered but the product fails to exit the machine, checking mechanical, electrical, and product loading aspects.
Bill Validator Not Accepting Bills
This diagnostic flow systematically checks the bill acceptance mechanism, moving from simple debris removal to verifying electrical connections and communication integrity.
Machine Completely Dead — No Power
This section guides you through verifying the entire power chain, from the external source to the machine's internal components, to determine the root cause of zero power.
Door, latch, or lock problem
Use this when the door, latch, lock, gasket, or seal is the visible problem.
Product not dispensing
Use this when the product path, tray, spiral, vend motor, or delivery path is suspect.
Machine Context
Areas This Machine May Use
Use these areas as orientation only. Open a specific issue before following diagnostic steps.