Service Issues
VendnetUSA 3502 / 3502A
Choose the problem first, then open the focused route for tools, safety notes, locator help, parts status, and checklist steps.
Issue Finder
What Problem Are You Seeing?
Search symptoms, filter by system, then open the matching route.
Refrigeration Not Cooling Diagnostic Flow
This flow guides the service professional through evaluating the cooling system, checking everything from airflow quality and cleanliness to the operation of the main cooling components to determine why products are not reaching proper temperature.
Completely Dead Machine Diagnostic Flow
This diagnostic sequence systematically checks the entire power path, starting from the building's electrical source all the way through the machine's internal controls, to determine the root cause of a total power failure.
Payment or money acceptance problem
Money, validator, coin, bill, or card-reader clues point to this route.
Product not dispensing
Use this when the product path, tray, spiral, vend motor, or delivery path is suspect.
Machine Context
Areas This Machine May Use
Use these areas as orientation only. Open a specific issue before following diagnostic steps.