Service Issues
Other PV 900 Companion Cold
Choose the problem first, then open the focused route for tools, safety notes, locator help, parts status, and checklist steps.
Issue Finder
What Problem Are You Seeing?
Search symptoms, filter by system, then open the matching route.
Products Not Cold Diagnostic Flow
This systematic approach helps diagnose insufficient cooling, starting with simple checks and escalating only when necessary evidence points to a deeper system issue.
Door Not Locking Diagnostic Flow
This flow diagnoses why the door lock mechanism fails to engage, examining everything from mechanical binding to the electronic control signals.
Machine Completely Dead Diagnostic Flow
This flow helps determine if the machine has any power reaching it, checking everything from the facility outlet inward to the machine's main power input.
Display Blank Diagnostic Flow
This diagnostic path investigates why the display screen is completely blank even if the machine appears to have power, checking connections and the low-voltage supply.
Error Message Diagnostic Flow
This approach guides you through investigating error codes displayed on the machine, starting with recording the message and tracing it to the affected subsystem.
Product Does Not Vend Diagnostic Flow
This flow determines why a product isn't dispensing, differentiating between various failure points like mechanical jams, electrical faults, or sensor issues.
Delivery sensor or bin problem
Use this when delivery bin or product-detection sensor clues are present.
Display, keypad, or selection problem
Use this when the display, keypad, selections, or user controls are the main clue.
Payment or money acceptance problem
Money, validator, coin, bill, or card-reader clues point to this route.
Water Flow or Fitting Service
Use this when water taste, pressure, filters, tubing, fittings, or leaks are involved.
Machine Context
Areas This Machine May Use
Use these areas as orientation only. Open a specific issue before following diagnostic steps.