Service Issues
VendnetUSA 3515 / 3515A
Choose the problem first, then open the focused route for tools, safety notes, locator help, parts status, and checklist steps.
Issue Finder
What Problem Are You Seeing?
Search symptoms, filter by system, then open the matching route.
Products Not Cold — Compressor Not Running
Diagnoses why the refrigeration compressor is not starting. Covers thermostat settings, compressor electrical supply, start relay, and thermal overload. Sealed-system issues are flagged for licensed service.
Machine Completely Dead — No Power Diagnostic
Systematic flow to isolate why the machine shows no signs of life. Begins at the wall outlet and proceeds inward to the main fuse, power distribution, and controller.
Product Won't Vend — Motor Does Not Run
Isolates whether the vend motor is receiving a command signal from the controller and whether the motor itself is functional. Covers payment verification, harness inspection, and motor testing.
Payment or money acceptance problem
Money, validator, coin, bill, or card-reader clues point to this route.
Water Flow or Fitting Service
Use this when water taste, pressure, filters, tubing, fittings, or leaks are involved.
Machine Context
Areas This Machine May Use
Use these areas as orientation only. Open a specific issue before following diagnostic steps.